Apaleo and Quicktext join force to boost hotel team’s productivity

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Quicktext, the hospitality AI SuperApp, based in Paris, France, and Apaleo, the open property management platform for modern hospitality, based in Munich, Germany, are announcing a strategic partnership to enable and accelerate the adoption of AI-based solutions in hotels worldwide. 

Both teams will be working hard to deliver exceptional services to their customers:

  • More guest satisfaction

Quicktext’s AI-driven virtual assistant is now available on the Apaleo Store, providing 24/7 accurate answers to guest enquiries in 34 languages, seamlessly integrated with Apaleo’s property management system

  • Improved operational efficiency: 

By automating routine tasks such as booking confirmations, check-in procedures and frequently asked questions, hotel staff are free from the shackles of repetitive, low value activities and can focus on more complex and personalized guest services.

  • Impactful data flow: 

Data synchronization between Quicktext and Apaleo ensures that all guest interactions and preferences are consistently updated on both platforms, delivering a seamless and highly personalized, on-brand guest experience.

  • Increased direct revenue: 

The right information at the right time makes for higher conversion from anonymous lookers to qualified leads. Personalized upsell offers via multiple channels increase ancillary revenue and improve the overall guest experience, ultimately leading to higher satisfaction and repeat bookings.

Great minds think alike and we are excited to join forces with Apaleo as we share the same vision about the transformative power of AI and big data to raise guest satisfaction, increase revenue and staff productivity for hotels around the world”

Daniel Doppler, Co-founder and CEO Quicktext

“We have a great common mission with Quicktext, which is to empower hoteliers with the right solutions to adapt and thrive. Our API-first ecosystem enables AI to take action, enhancing efficiency and guest experience. With its advanced MACH architecture and full API accessibility, Apaleo is an ideal foundation for any company looking to implement innovative AI solutions in the hospitality sector.” 

Ulrich Pillau, Founder & CEO, Apaleo

About Quicktext

  • Quicktext was founded in 2017 by Daniel C. Doppler and Benjamin Devisme. 
  • In 2024, Quicktext provided more than $802 million of booking requests to its clients and was awarded as AI and big data company of the year for hospitality at the Premium Travel Awards in Shenzhen, China, as well as the International Travel Award for Innovation at the International Tourism Meeting In Paris, France.
  • In April 2024, Quicktext was recognized as the second most influential AI company in France according to a study conducted by Alliancy and Motherbase.
  • in October 2024, Quicktext was awarded a Global Tech Award in the AI category..

Daniel Doppler CEO and Benjamin Devisme VP of Quicktext are available for interviews and bylines on the subjects of AI and the future of hospitality…

Today, 130 employees in 17 offices around the world : 

  • Europe (Amsterdam, Barcelona, Berlin, Lisbon, London, Milano, Paris, Prague, Sofia)
  • America (Mexico City, Montreal, Punta Cana)
  • Asia (Bangkok, Dubai, Guangzhou, Hong Kong, Maldives) 

It serves 1,700 hotels in 76 countries and is the world leader in artificial intelligence and big data for the hotel industry.

About Apaleo

Apaleo’s open property management platform powers over 1,500 hotels across 30+ countries, underscoring its reputation as a globally established brand in the hospitality industry.

  • Renowned brands such as citizenM, easyHotel, Numa, Limehome, and Mollie’s by Soho House leverage Apaleo’s platform, along with numerous small to mid-sized groups, serviced apartments, and independent hotels. This demonstrates the inherent flexibility of the platform, as it can be heavily adapted to suit any hospitality segment.
  • Apaleo stands at the forefront of AI innovation, serving as an enabler and accelerator platform with several real-world AI applications. 
  • Operators choose Apaleo to digitize guest and staff experiences, automate back-office processes, centralize departmental functions, provide in-depth business intelligence, and enable AI-driven actions through its API-first ecosystem.

Ulrich Pillau, Founder, CEO, Apaleo and Florian Montag, VP of Business Development are available for interviews and bylines on the subjects of AI-driven innovations and the future of hospitality technology.

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