D-EDGE, the French leader in booking engines, integrates with Zalia, the AI-powered hotel chatbot created by Quicktext.
For D-EDGE, facilitating mobile booking is a strategic goal. Consequently, after creating a mobile BE, they have partnered with Quicktext. They now offer an interactive booking experience that is as natural as a WhatsApp conversation.
D-EDGE directly feeds Zalia’s brain, allowing her to check the inventory and available rates. Zalia naturally offers the best available rate to potential hotel customers that have a conversation with her.
In addition, hoteliers can also use the D-EDGE database to send SMS texts to their customers. This helps enhance their stay and make additional sales. See how it works: https://youtu.be/MRwImPq1BUg
The D-EDGE integration with Quicktext enables a chat that shows customers important elements:
— pictures of the rooms
— the best price available for the dates selected by the customer during the conversation
— a link to the D-EDGE secure payment interface to close the deal in a safe PCI-approved environment
It is also easy to follow the conversion from chatbot conversations that lead to the D-EDGE booking engine, with Google Tag Manager. Thus, the conversion from your chatbot is as easy to monitor as all your other direct booking campaigns.
Quicktext is an AI solution for the hospitality industry. It was designed to facilitate direct sales in hotels by engaging potential customers in a conversation. Quicktext offers a chatbot equipped with artificial intelligence. It also provides a platform that centralizes all instant communication channels a hotel needs to interact with its customers in a mobile-first era. We help hoteliers offer customers the possibility of expressing a need. Thereby, they can request a reservation, early check-in, late check-out, upsell, etc. via the channel of their choice. It also helps customers accomplish this without effort and receive a fast, personalized response from the chatbot and hotel team.
D-EDGE is the French leader in channel management and booking engines. They offer hoteliers a range of tools to strengthen their direct line and OTA distribution. D-EDGE is the result of the merger between Availpro, the leader in channel management and FastBooking, the leader in booking engine technology.