Better together: Quicktext & Experienciah drive AI innovation in hospitality

Quicktext, the hospitality AI SuperApp, based in Paris, France, announces a strategic partnership with Experienciah Hotels & Resorts, renowned for its innovative approach to hospitality, offering unique and tailored experiences across Morocco. As the first 100% Moroccan hospitality management company with a presence in every iconic city of the Kingdom.

Experienciah’s “Better Together” philosophy and core values of sharing, community, innovation, and quality drive their pursuit of excellence. Having previously explored other AI solutions, Experienciah chose Quicktext for its proven impact on boosting direct bookings, its advanced multilingual communication, and its ability to fully integrate with existing systems to optimize operations and guest experience, Their commitment to better guest experiences is evident in their investment in AI technology. This cutting-edge initiative aims to:

• Communicate fluently in all languages used by their clients.
• Increase direct bookings with timely and reliable answers to customers inquiries.
• Integrate with their back end for an automated and  unified booking flow 

“At Experienciah, we believe that innovation and personalization are key to delivering truly exceptional guest experiences. Our partnership with Quicktext allows us to harness cutting-edge AI technology to communicate seamlessly with our guests, enhance direct bookings, and optimize operations across our portfolio. By integrating AI into our guest journey, we are reaffirming our commitment to ‘‘Better Together’’, creating meaningful connections and elevating hospitality across Morocco.”

Abbas Azzouzi, Experienciah Chairman & CEO

Deploying AI in your hotel has never been easier or more cost-effective. With Quicktext’s comprehensive and affordable starting pack, hotels gain access to a powerful suite of tools designed to streamline operations, enhance guest experiences, and boost revenue. This starting pack includes:

• Velma (AI Hotel virtual assistant): Our cutting-edge 4th generation AI, specifically tailored for the hospitality industry, ensures seamless guest interactions and personalized service.
• Q-Data: Efficiently manage and structure your hotel’s data, turning information into actionable insights.
• Q-Sales: Simplify lead and reservation management with tools that help you capture, track, and convert more bookings.
• Q-Connect: Centralize and optimize your connectivity management, ensuring smooth integration across platforms.
• Q-Hub: Manage your digital presence across the web, Facebook, and Instagram from one centralized dashboard.

Alongside these robust features, Hotels receive full technical support as well as marketing guidance, making Quicktext the ultimate AI partner.

About Experienciah

Experienciah is a Moroccan hospitality management company dedicated to creating innovative and unique hotel experiences. Experienciah designs original and tailored culinary, artistic, sports, and hotel experiences for diverse communities. The company operates four major brands, each with its own identity and distinctive positioning. The View Hotels offer stylish hospitality with elegant, contemporary designs and breathtaking views. Kaan Hotels serve as vibrant hubs where guests can express their creativity. A Collection Hotels focus on cultural and culinary immersion, providing warm spaces for sharing moments with family, friends, or colleagues. Relax Hotels cater to budget-conscious travelers, offering charm, comfort, and a dynamic atmosphere for leisure and business stays.

Experienciah is built on values of sharing, community, innovation, and quality, with a strong focus on guest-centric experiences, efficient distribution systems, and curated offerings in food, wellness, and events. With a growing portfolio of 22 hotels and plans for 10 new locations, along with 30 restaurants and a team of 4,200 dedicated collaborators, the company is committed to reshaping the Moroccan and African hospitality landscape. By delivering unforgettable guest experiences and enhancing hotel performance, Experienciah aims to redefine the future of hospitality in the region.

About Quicktext

• Quicktext was founded in 2017 by Daniel C. Doppler and Benjamin Devisme. 
• In 2024, Quicktext provided more than $802 million of booking requests to its clients and was awarded as AI and big data company of the year for hospitality at the Premium Travel Awards in Shenzhen, China, as well as the International Travel Award for Innovation at the International Tourism Meeting In Paris, France.
• In April 2024, Quicktext was recognized as the second most influential AI company in France according to a study conducted by Alliancy and Motherbase.
• in October 2024, Quicktext was awarded a Global Tech Award in the AI category..

Daniel Doppler CEO and Benjamin Devisme VP of Quicktext are available for interviews and bylines on the subjects of AI and the future of hospitality…

Today, 130 employees in 17 offices around the world : 

• Europe (Amsterdam, Barcelona, Berlin, Lisbon, London, Milano, Paris, Prague, Sofia)
• America (Mexico City, Montreal, Punta Cana)
• Asia (Bangkok, Dubai, Guangzhou, Hong Kong, Maldives) 

It serves 1900 hotels in 76 countries and is the world leader in artificial intelligence and big data for the hotel industry.