Quicktext, the hospitality AI SuperApp, based in Paris, France, announces a strategic partnership with tent Hotels, Renowned for their unique blend of comfort, and flexibility, tent hotels cater to modern travelers seeking unique accommodations to enjoy the destination.
tent Hotels are leveraging modern techniques to ensure profitability in the hospitality industry and elevate guest experiences. Their latest moves include a substantial investment in AI technology, dedicated to:
- Communicate in all the languages used by their clients
- Increase direct bookings with timely and reliable answers to customers inquiries
- Integrate CRM for a unified booking flow.
“Our partnership with Quicktext has helped further optimise our guest service at tent Hotels. The use of Artificial Intelligence helps us respond instantly and efficiently to any questions 24/7, improving customer satisfaction and providing them with information that helps them decide what to book. Quicktext allows us to offer exceptional service, enhance our achievement of our “Simplify Service” objectives, and quickly provide information to boost our direct sales.”
Carla Pérez Cañadas, Commercial Director – tent Hotels
Deploying AI in your hotel has never been easier or more cost-effective. With Quicktext’s comprehensive and affordable starting pack, hotels gain access to a powerful suite of tools designed to streamline operations, enhance guest experiences, and boost revenue. This starting pack includes:
- Velma: Our cutting-edge 4th generation AI, specifically tailored for the hospitality industry, ensures seamless guest interactions and personalized service.
- Q-Data: Efficiently manage and structure your hotel’s data, turning information into actionable insights.
- Q-Sales: Simplify lead and reservation management with tools that help you capture, track, and convert more bookings.
- Q-Connect: Centralize and optimize your connectivity management, ensuring smooth integration across platforms.
- Q-Hub: Manage your digital presence across the web, Facebook, and Instagram from one centralized dashboard.
Alongside these robust features, Hotels receive full technical support as well as marketing guidance, making Quicktext the ultimate AI partner.
About tent Hotels
tent Hotels is the most innovative of the FERGUS Group brands, designed to redefine the way we travel. Hotels in well-established holiday destinations with a modern and welcoming design, an Unlimited Brunch service and digital services that reinforce a sense of freedom and the independence of guests during their stay. Tent Hotels break the mould of traditional holiday hotels, providing a B&UB (Bed & Unlimited Brunch) service and comfortable, flexible and practical accommodation with an attractive interior design for travellers aiming to make the most of the destination they choose for their holiday.
The hotels have been designed for travellers who are interested in getting to know the places they visit a lot better. Both the hotels and their services are therefore set up to enhance this destination experience, with the hotel acting as the perfect host.
The hotels perfectly combine design and functionality to ensure comfortable and flexible stays that allow guests to organise their holiday in total freedom. One of the most popular services is an Unlimited Brunch until 1:30 pm, allowing guests a much more flexible experience compared to the rigid breakfast service hours in other hotels. The hotel spaces have also been designed to create the sensation of a “holiday home”, but without dispensing with any of the facilities and amenities that guests love about hotels. There are spaces for socialising, working or relaxing, swimming pools, reading areas with a book exchange, a gym, a self-service laundry (tent laundry) and places to enjoy food ordered in from local restaurants (tentlivery).
The hotels have also digitalised numerous services to increase the degree of independence for guests during their travel experience. The traditional reception has been transformed into a check-in area with self-service kiosks and a front desk and bar, where guests can get answers to all their questions from the hotel team. The aim is not to eliminate personal services, but to streamline certain processes to make them even more efficient and convenient for guests.
Guests thus have a digital key to their room, a direct chat service with a tent Host to answer any questions they may have after they have checked in, and a fantastic App on which they can check in in advance, amongst numerous other services, including the possibility of ordering food to be delivered to the hotel so they can eat it wherever they prefer.
About Quicktext
- Quicktext was founded in 2017 by Daniel C. Doppler and Benjamin Devisme.
- In 2024, Quicktext provided more than $802 million of booking requests to its clients and was awarded as AI and big data company of the year for hospitality at the Premium Travel Awards in Shenzhen, China, as well as the International Travel Award for Innovation at the International Tourism Meeting In Paris, France.
- In April 2024, Quicktext was recognized as the second most influential AI company in France according to a study conducted by Alliancy and Motherbase.
- in October 2024, Quicktext was awarded a Global Tech Award in the AI category..
Daniel Doppler CEO and Benjamin Devisme VP of Quicktext are available for interviews and bylines on the subjects of AI and the future of hospitality…
Today, 130 employees in 17 offices around the world :
- Europe (Amsterdam, Barcelona, Berlin, Lisbon, London, Milano, Paris, Prague, Sofia)
- America (Mexico City, Montreal, Punta Cana)
- Asia (Bangkok, Dubai, Guangzhou, Hong Kong, Maldives)
It serves 1,700 hotels in 76 countries and is the world leader in artificial intelligence and big data for the hotel industry.
