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Quicktext, the hospitality AI SuperApp, based in Paris, France, announces a strategic partnership with The Villa Group, renowned for its 3 destinations and award-winning luxury resorts in Mexico, featuring stunning beachfront locations and all-inclusive services.

The Villa Group Resorts has been honored with the prestigious Condé Nast Traveler Award for 2024 and is proud to announce its nomination once again for the 2025 award, with voting open until June 30. To address key operational challenges and improve guest interactions, The Villa Group has partnered with Quicktext to deploy Velma, their AI-powered virtual assistant. Velma enhances team efficiency by handling guest inquiries 24/7, streamlining requests, and ensuring personalized, timely interactions.

The primary goals initiating this partnership were:

To overcome difficulties in consistently providing timely support across multiple guest languages.
To improve the process for handling booking inquiries, aiming to increase direct reservation conversions.
To reduce manual steps and potential disconnects by integrating guest messaging with back-end booking systems.

“At The Villa Group, we’re committed to reimagining the guest experience by blending tradition with cutting-edge innovation. Our partnership with Quicktext empowers us to provide seamless, multilingual support and streamlined booking processes, reflecting our dedication to elevated service and modern convenience.”

Jorge de la Torre Corporate Director of Marketing and Communications.

Deploying AI in your hotel has never been easier or more cost-effective. With Quicktext’s comprehensive and affordable starting pack, hotels gain access to a powerful suite of tools designed to streamline operations, enhance guest experiences, and boost revenue. This starting pack includes:

Velma: Is the 4th generation AI Hotel Virtual assistant, specifically tailored for the hospitality industry, ensures seamless guest interactions and personalized service.
Q-Data: Efficiently manage and structure your hotel’s data, turning information into actionable insights.
Q-Sales: Simplify lead and reservation management with tools that help you capture, track, and convert more bookings.
Q-Connect: Centralize and optimize your connectivity management, ensuring smooth integration across platforms.
Q-Hub: Manage your digital presence across the web, Facebook, and Instagram from one centralized dashboard.

Alongside these robust features, Hotels receive full technical support as well as marketing guidance, making Quicktext the ultimate AI partner.

About The Villa Group

The Villa Group Beach Resorts & Spas is a distinguished collection of luxury resorts situated in some of Mexico’s most sought-after beach destinations, including Cabo San Lucas, Puerto Vallarta,and Riviera Nayarit, Known for offering exceptional experiences, The Villa Group’s resorts combine the charm of Mexican culture with modern, upscale amenities, making them ideal for travelers seeking relaxation, adventure, and indulgence.

These resorts are designed to provide guests with access to pristine beaches, stunning pools, world-class spas, and gourmet dining experiences. Each location offers a unique atmosphere, with experiences ranging from water activities to wellness and culinary experiences, tailored to enhance every vacation.

The Villa Group properties also cater to family vacations, romantic getaways, social groups and destination weddings, providing everything needed for an unforgettable stay in paradise.

About Quicktext

Quicktext was founded in 2017 by Daniel C. Doppler and Benjamin Devisme.
In 2024, Quicktext provided more than $802 million of booking requests to its clients and was awarded as AI and big data company of the year for hospitality at the Premium Travel Awards in Shenzhen, China, as well as the International Travel Award for Innovation at the International Tourism Meeting In Paris, France.
In April 2024, Quicktext was recognized as the second most influential AI company in France according to a study conducted by Alliancy and Motherbase.
in October 2024, Quicktext was awarded a Global Tech Award in the AI category..

Daniel Doppler CEO and Benjamin Devisme VP of Quicktext are available for interviews and bylines on the subjects of AI and the future of hospitality…

Today, 130 employees in 17 offices around the world :

Europe (Amsterdam, Barcelona, Berlin, Lisbon, London, Milano, Paris, Prague, Sofia)
America (Mexico City, Montreal, Punta Cana)
Asia (Bangkok, Dubai, Guangzhou, Hong Kong, Maldives)

It serves 1900 hotels in 76 countries and is the world leader in artificial intelligence and big data for the hotel industry.

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