Testimonials

Quicktext's customer service is first class and the integration went smoothly and quickly. We really appreciate that our specific requirements were taken into account and that regular improvements are implemented. We are particularly impressed with the tracking tool that shows us how Quicktext is improving our communication with guests.

Quicktext's chatbot tool offers a multifaceted solution for enhancing the website experience and customer engagement. It facilitates online bookings, provides product information, and helps with both conversion and call deflection

Sólo han pasado unos meses desde el lanzamiento de Quicktext en el Sofitel Dubai The Palm, y ya estoy viendo resultados fenomenales y un aumento significativo en la adquisición y retención de clientes. Además de ver que los visitantes pasan más tiempo en el sitio web, el valor total de los clientes potenciales generados por Quicktext ha superado los 3,3 millones de AED en menos de 5 meses.

Quicktext is a specialized solution that understands our needs. Their evolving platform is an excellent conversational and conversion tool, with data analysis helping us focus on the right metrics. Onboarding Quicktext is straightforward, enabling us to concentrate on business.

Hemos estudiado a varios actores de este sector y QuickText nos ha parecido el más adecuado para el sector hotelero y para nuestros hoteles. Su plataforma es fácil de usar en el back-end, por lo que ofrece una gran experiencia de usuario, es compatible con todos los idiomas que necesitamos y tiene la capacidad de enlazar con nuestra plataforma de motor de reservas para realizar reservas en tiempo real y aumentar los ingresos.

We highly value the opportunity to generate analytical reports that contribute to the improvement of our services. The fast and responsive live chat support has been invaluable to our business, greatly enhancing our operations and increasing customer satisfaction.

Quicktext's customer reps are exceptional, always improving the software to our needs. The user-friendly interface allows control over AI text responses, while multilingual support caters to our global customer base. Quicktext's live chat has boosted revenue by quickly responding to inquiries.  

Velma can answer customer queries instantly, making it a persistent presence on our website. It provides polite and efficient customer service and can manage multiple conversations simultaneously, replacing traditional forms of contact such as emails and phone calls. Velma is easy to integrate and manage.  

Estamos muy contentos con Velma. Empezamos el pasado mes de mayo y hemos visto una verdadera evolución y cambio en nuestra gestión y atención al cliente. + 47 000 € de reservas directas generadas en 6 meses.