2018 has been an eventful year here at Quicktext. We have been on the road a lot attending conferences and spreading the word about Hotel chatbots and AI solutions for the hotel industry.
We launched Zoe, our AI-powered chatbot and she has, since, learned 8 languages. We integrated Quicktext with several third-party applications and launched a new version of Zoe. We also opened three new offices across Europe and Asia. The big highlight of the year was receiving our first venture capital. Check our Quicktext Year in Review below:
January
Introducing Zoe in the dotcomhotel event in Prague – Eastern European countries (segment)
Introducing the Zoe version in French and in English
March
Attended ITB Berlin and introduced Zoe
Integration of Bowo with Quicktext (tablet in the room)
Provident Doral At The Blue, Miami – First hotel in the USA to join Quicktext
April
Possibility to access several hotels on 1 platform (same as Slack interface)
Hotéis Fenix – First hotel group in Portugal to join Quicktext
May
Introduced the Quicktext mobile app (iOS + Android). Allows hoteliers to manage Quicktext anywhere from their mobile
Zoe speaks Spanish
June
Integration of online support for the set up of Zoe (Whatfix)
First fundraising
Zoe speaks 6 languages (FR, EN, SP, IT, PT, DU)
Quicktext integration with Alcatel Rainbow
Integration with Google Tag Manager to track all bookings via Zoe
July
Zoe speaks Czech
August
Set up of the bot design (the way Zoe speaks)
Zoe speaks German
September
Introduction to Bot Me Up in Paris – Presentation on chatbots
October
Opening an office in Singapore
Introducing Zoe in Singapore
Integration with Booking.com as a communication channel for Quicktext
November
Attending EquipHotel
Integration with WhatsApp in Quicktext (beta version)
Quicktext integration with the mobile app of AccorHotels
December
Opening an office in Milan
Opening an office in Athens
Launching the Quicktext desktop application (Mac OS, Windows)
Launching version 1.8 of Zoe
Chanalai Resorts in Thailand join Quicktext
Partnership with Louvre Hotels Group in Paris
In numbers
1 263 825 € revenue thanks to Quicktext in December 2018
The team
30 people – 4 continents – 9 cities
Zoe’s favorite customer interactions
You answer too fast!
You type so quickly!
I cannot wait to meet you!
I want to give you a hug!
You are amazing!
Let us know if you have any feedback regarding Quicktext Year in Review – we will be happy to have a chat!
For any questions regarding chatbots and artificial intelligence in the hotel industry, please visit our website or feel welcome to contact Benjamin Devisme at bde@quicktext.im.
