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Let’s talk chatbots, artificial intelligence, IoT and digital transformation for the hotel industry

Alcatel-Lucent Enterprise and Quicktext, guest communications platform for hotels, together will address the AI-powered voice assistant market for hotel guest rooms. The first joint service will be available on the market in the fourth quarter of 2019.

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Presently, a lot is being said about artificial intelligence in the hotel industry. You have no doubt thought about it too.

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It is now becoming essential to understand the impact of machine learning on hotel operations. That, along with its potential and limitations. This is especially relevant now, with the growth of big data and artificial intelligence in your hotel tech environment.

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  Situated in the heart of Paris, Hotel Baume has installed a room booking chatbot on its website to optimize customer engagement and conversion. The chatbot is a personalized help, which has a positive impact on its brand image. It also boosts the hotel’s direct sales. Objective To reply instantly to client questions. When Daniel […]

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80% of businesses want to deploy a chatbot by 2020. Hence, it is important to know the key features for your hotel chatbot.

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Over the last 12 months, hoteliers have massively embraced chatbots in an effort to drive up direct sales by engaging customers.

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