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When considering chatbots for hotel groups, scalability should be your number 1 concern. How do you update your chatbot information and maintain consistency across languages when you have over 10-50-100-1000 properties? Find out how.

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This article will give you some practical ideas on how to use instant messaging for hotel guest service. It will help your guests connect with you via the main instant communication channels.

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Your guests have massively adopted WhatsApp as their main communication app. Quicktext has been able to send and receive WhatsApp messages since early 2019 and here is what we have learned from the hotels that have gone live with WhatsApp so far. 

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The battle against OTAs is long lost. How can the hospitality industry use a new generation of tools such as chatbots for hotels to promote direct bookings?

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Hotel chatbot technology is helping hoteliers improve communications with guests and greatly enhances their experience. And here’s how.

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