fbpx

Let’s talk artificial intelligence and chatbot for hotels

After deploying over a thousand chatbots for hotels, I have come to understand some basic flaws of hotel e-commerce that might be worth thinking about.

Read more

Instant messaging platforms such as WhatsApp, Facebook Messenger, and WeChat have more active users than social networks like Facebook or Instagram. Messaging has become your customers’ favorite way to access information because it doesn’t require any effort on their side, plus it is both highly personalized and mobile friendly.

Read more

AI seems to be the universal answer to all our problems and for the very first time, innovation might destroy jobs without creating new ones. That may well be the case, but as far as hospitality chatbots are concerned, they are not here to take your job, but rather, to extend your reach.

Read more

Whether you’re enthusiastic or distrustful of chatbots, you can no longer ignore them as they have become the topic of choice for hotel conferences and articles. However, depending on the speaker, it is sometimes hard to differentiate reality from science fiction.

Read more