fbpx

Let’s talk chatbots, artificial intelligence, IoT and digital transformation for the hotel industry

Customers expect instant reactivity from you or they’ll just go spend their money elsewhere. Even more so on the Internet where your competitors are literally 2 clicks away.

Read more

Mobile accounts for over 60% of your online traffic but less than 10% of your sales. According to some web marketers, this occurs because supposedly, people use mobile for research and prefer to book on desktop. This the second stupidest thing I have ever heard a non-comedian say on stage.

Read more

Artificial intelligence is often associated with machines that would think like humans and at some point, become humanity’s enemy. While it makes the stuff of great action movies, this is quite far from reality.

Read more

After deploying over a thousand chatbots for hotels, I have come to understand some basic flaws of hotel e-commerce that might be worth thinking about.

Read more

Instant messaging platforms such as WhatsApp, Facebook Messenger, and WeChat have more active users than social networks like Facebook or Instagram. Messaging has become your customers’ favorite way to access information because it doesn’t require any effort on their side, plus it is both highly personalized and mobile friendly.

Read more