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Let’s talk artificial intelligence and chatbot for hotels

This article answers the top 2 questions hoteliers always ask about e-commerce hotel chatbots: 1- What do customers ask your chatbot? 2- How to measure your chatbot ROI? What do customers really ask a hotel chatbot? Hotel chatbots are usually available on the hotel website, Facebook Messenger, and sometimes on WhatsApp or the hotel app […]

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2018 has been an eventful year here at Quicktext. We have been on the road a lot attending conferences and spreading the word about chatbots and AI for the hotel industry. We launched Zoe, our AI-powered chatbot and she has, since, learned 8 languages. We integrated Quicktext with several third-party applications and launched a new […]

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It is now becoming essential to understand the impact of machine learning on hotel operations. That, along with its potential and limitations. This is especially relevant now, with the growth of big data and artificial intelligence in your hotel tech environment.

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If you’ve never given a thought to AI-powered voice assistants for your hotel, then now might be a good time to. Hoteliers want guests to feel welcome at their property. However, it’s hard to make yourself at home when you can’t locate the switch to turn the light off. Or at times when you don’t […]

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  Situated in the heart of Paris, Hotel Baume has installed a room booking chatbot on its website to optimize customer engagement and conversion. The chatbot is a personalized help, which has a positive impact on its brand image. It also boosts the hotel’s direct sales. Objective To reply instantly to client questions When Daniel […]

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