How many hours a week does your staff spend answering important but repetitive questions about logistics? Velma answers guests' questions automatically & instantly, saving your staff hours and improving the hotel guest experience.
Hotel chatbot and guest experience
Travelers sometimes forget items they find indispensable. If your hotel lends electronic equipment to guests e.g. universal adapters, iPads, Kindles, etc... it’s important to communicate this effectively. This is where Velma, our hotel chatbot comes in, helping your guests enjoy a hassle-free stay at your hotel.
How AI maximize the ROI of the hotels call center
Foreign guests visiting your hotel may have specific needs. By informing them of the availability of these services or nearby alternatives, your hotel guests will have less to worry about, enhancing their experience at your hotel.
AI, chatbots and the hotel industry.
Pet owners usually travel with their furry friends. So they need to know if your hotel is pet-friendly. Velma will communicate to travelers and guests your pet policy and all relevant information in a simple way.
AI chatbot dedicated to hospitality
Velma, our hotel chatbot, is able to check in your guests online, allowing them to enjoy a simple, contactless hotel check-in during COVID, for a comfortable and safe stay.
How smart hotels deliver an amazing guest journey
4,3,2,1......Happy new year!
Velma hotel chatbot is ready to share with your guests how you intend to make their leap into the New Year special.
Hotels and digital transformation
Velma hotel chatbot is a natural polyglot, speaking more than 20 languages fluently. This includes Thai, which is spoken by 50 million people globally.
Connect with your guests by speaking their language.
Chatbot for hotels in Thai
What's the quickest way to find out what the hotel's policy is regarding Covid 19... Ask Velma.
Because Velma Knows.
Among the most common requests in chatbots, Zalia can answer to 9 of the 11 most important ones. To learn more, don't miss out this interesting article by AI Multiple
AI, chatbots and the hotel industry.