Velma Knows

Velma je nejvýkonnějším univerzálním hotelovým asistentem na světě ve více než 34 jazycích.

Odpovídá na více než 1900 dotazů, zprostředkovává rezervace a vyřizuje požadavky před pobytem, během něj i po něm.

Pozdravte Velma!

Chcete ukázku?
Dreams Ressorts & Spas (Hyatt Inclusive)

Velma Knows

Velma je nejvýkonnějším univerzálním hotelovým asistentem na světě ve více než 34 jazycích.

Odpovídá na více než 1900 dotazů, zprostředkovává rezervace a vyřizuje požadavky před pobytem, během něj i po něm.

Pozdravte Velma!

Chcete ukázku?
Dreams Ressorts & Spas (Hyatt Inclusive)

Na základě analýzy více než 29 milionu žádostí

 Weather forecast information provided by AI chatbot for hotels

HI, I'D LIKE TO KNOW IF THE WEATHER WILL BE RAINY IN SEPTEMBER

Velma can show you the year-round weather forecast to help you plan your dream vacation ahead.

Metaverse and Hotel Guest Experience
 Toll-free number information provided by AI chatbot for hotels

DO YOU HAVE A TOLL-FREE NUMBER?

If you want to make a hotel reservation by phone, you don't have to search for the toll-free number, just ask Velma and she'll respond instantly, 24/7.

Metaverse and Hotel Guest Experience
 Serbian-speaking chatbot for hotels and resorts

Guess who Speaks Serbian now?

Velma is a natural polyglot, speaking more than 26 languages fluently. This includes Serbian, which is spoken by 12 million people in the world.

Chatbot for hotels in Serbia
 Hotel services information delivered by chatbot

HELLO, DO YOU MAKE TAKE-AWAY MEALS AT THE MOMENT?

Craving a delicious meal from your favorite hotel, but prefer to dine at home? Velma will tell you if your hotel offers takeout, so you can indulge in your favorite meals wherever you decide.

Hotel facilities offered by chatbot
 Hotel swimming pool information delivered by chatbot

WHAT IS THE LENGTH OF YOUR SWIMMING POOL?

There’s nothing like a refreshing dip in the swimming pool. Wondering about the various swimming pool sizes your hotel offers? Velma has the answer to all your questions to ease your mind and help you plan your perfect hotel stay ahead.

Hotel chatbot and guest experience
 Information about available items for sale provided by chatbot AI

DO YOU KNOW WHERE WE CAN PURCHASE YOUR MATTRESSES?

If your guests want to buy something they loved while staying at your hotel, Velma will help them shop for items available for sale on your hotel’s retail website with just one click.

Hotel chatbot and guest experience
 Lost and found information provided by chatbot for hotels

COULD YOU CHECK IN MY ROOM IF I FORGOT MY LAPTOP HERE?

When guests forget something in your hotel, it can be a stressful event for both parties. Velma is there 24/7 to instantly help with any queries before, during, and after your visitors’ stay.

Hotel chatbot and guest experience
 Information about taxi booking provided by chatbot AI

I NEED YOUR HELP TO BOOK A TAXI

Foreign guests visiting your hotel may need to book a cab. Velma will inform them in real-time of the rates or recommend them nearby alternatives to enhance their experience.

Hotel chatbot and guest experience
 Information about rooms facilities provided by chatbot AI

IS IT POSSIBLE TO IRON IN MY ROOM?

Forgot to iron your clothes before leaving? Don’t bring your iron yet and ask Velma if your room doesn't already have one.

Hotel facilities delivered by chatbot