Velma Knows

Velma je nejvýkonnějším univerzálním hotelovým asistentem na světě ve více než 35 jazycích.

Odpovídá na více než 2300 dotazů, zprostředkovává rezervace a vyřizuje požadavky před pobytem, během něj i po něm.

Pozdravte Velma!

Objevte Velmu!
Dreams Ressorts & Spas (Hyatt Inclusive)

Velma Knows

Velma je nejvýkonnějším univerzálním hotelovým asistentem na světě ve více než 35 jazycích.

Odpovídá na více než 2300 dotazů, zprostředkovává rezervace a vyřizuje požadavky před pobytem, během něj i po něm.

Pozdravte Velma!

Objevte Velmu!
Dreams Ressorts & Spas (Hyatt Inclusive)

Na základě analýzy více než 29 milionu žádostí

 Lost and found information provided by chatbot for hotels

Oops! I think I left my laptop in the room…

Velma, our AI Virtual Assistant, is here to assist you promptly and enhance your experience.

If you need to check whether you left your laptop in your room, just ask Velma, and she'll provide a quick and personalized answer for a great experience.

Exploring AI's Impact on Hospitality
 Ask Velma About Babysitting service

DO YOU HAVE A BABYSITTING SERVICE?

Worried about your child while traveling and wondering if the hotel offers babysitting service?

No need to fret! Our AI Virtual Assistant, Velma, is readily available to address all your questions and ensure your experience is seamless.

Just ask, and Velma will provide a prompt and tailored response to meet your needs.

Make your stay even more enjoyable!

 Hotel swimming pool information delivered by Velma Hotel chatbot

CAN I USE THE SWIMMING POOL IF I AM NOT A HOTEL GUEST?

Velma, our AI Virtual Assistant, is always on hand to respond to all your inquiries and elevate your experience.

"Can I use the swimming pool if I am not a hotel guest?" Absolutely, no issue! Simply ask, and Velma will guarantee an immediate and personalized answer.

AI, chatbots and the hotel industry.
 Direct booking advantages information delivered by Velma

Booking directly on the hotel website. What are the advantages?

Velma, Quicktext AI virtual assistant, offers fast, reliable and effective responses in multiple languages to all guest enquiries thus providing highly personalized services which always yield more direct bookings and more hotel revenue.

Feel free to chat with Velma and make your stay enjoyable.

5 ways to increase direct bookings for your hotel
 Ask Velma about Invoice of your stay

I NEED AN INVOICE FOR MY STAY

Planning a trip is exciting, but logistics can be a pain. Ever wonder ; “ Will I get an itemized invoice for my stay in this Hotel?".

Velma, the AI virtual assistant, tackles any question, big or small, making travel smoother.

Need help with receipts, confirmations, or anything else that pops up after your trip? 

Velma's got your back.  

Unlock the power of Velma!  Your stress-free travel adventure awaits.

AI Virtual concierge for hotel
 Ask Velma about Visa at the hotel

DO I NEED TO HAVE A VISA TO STAY AT THE HOTEL?

Imagine a world where getting travel information is as easy as sending a text. Velma is your travel companion and concierge, all rolled into one.

She can answer any question you have about your trip.

Need to know " Should I apply for a visa before booking a stay at that hotel abroadl?" Velma's got you covered.

Stop wasting time on endless searches. Experience the power of Velma, your AI travel superhero!

 Ask Velma about HDMI ports in your TV

DOES YOUR TV HAVE HDMI PORTS?

Bringing a laptop during your hotel stay? Wondering about HDMI ports to use the room TV screen? 

Ask Velma, our AI Virtual Assistant! Whether you're curious about room amenities or need assistance with hotel services, Velma has all the answers. 

Simply drop your questions, and Velma will ensure your stay is seamless and enjoyable.

Participez à notre session d'apprentissage
 Ask velma about other facilities available at your sister hotel

AM I ABLE TO USE ALL THE FACILITIES AT YOUR SISTER PROPERTIES?

With Velma's advanced capabilities, you can ask questions like "Am I able to use all other facilities available at your sister hotel?" and receive quick, accurate responses. 

Velma is designed to provide seamless assistance, making your experience with us even more convenient and enjoyable.

Experience the future of customer service with Velma!

 Ask Velma about the cleaning and ironing costs for a small dress

WHAT ARE THE CLEANING AND IRONING COSTS FOR A SMALL DRESS?

Meet Velma, your go-to AI virtual assistant for all your queries and needs! Whether you're wondering about cleaning and ironing costs for a small dress or seeking assistance with any other task, Velma has got you covered. 

Experience the convenience and efficiency of Velma today. 

Sophistry & Artificial Intelligence