Morgan Dublin
Morgan Dublin
All Instant Messaging app centralised in one place
01
Omni-channel dashboard
- Live chat, Messenger, SMS, WhatsApp, Instagram, Booking.com, Line, Google Messages,
- Desktop & mobile App,
- Smart notification interface,
- Multi national SMS numbers.
02
More efficiency
- Data import from 75+ PMS,
- Data import XLS or CSV,
- Template messages,
- Automated signature,
- SMS & WhatsApp targeted automation,
- Notification center(email, app, browser)
- Export individual conversations
- Dashboard and reporting
- GDPR (General Data Protection Regulation)compliant.
03
Smart communications
- Send valid personalised information and upsell offers to your customers directly on their smartphone
- Translation of incoming and outgoing messages
- Manual or automatic tags
- Attachement
04
Smart answers
Template answers help you give the perfect answer to frequent questions in 2 clicks.
05
Smart device
Q-Hub available on computer and mobile application enables your team to deliver professional service from all devices.
06
Smart interactions
Q-Hub connects to 75+ PMS enabling you to send automated messages to your guests at key moments of their journey.
07
More satisfaction
Most guests won’t mention issues to front-desk agents. Leverage messaging automation obtains real-time feedback, quickly enabling rapid identification of issues, and fast action.
08
More services
Being able to promote specific extra services at the right time enhances your customers’ experience and increases your direct revenue.
09
More positive reviews
A short message is often all it takes to motivate satisfied customers and increase your volume of online recommendations.