Velma, AI-powered chatbot for hotels, manages 200+ requests, in 20+langages via Live chat, Messenger, Whatsapp or Wechat...
Delivers instant response and detects in-stay issues to be fixed and make sure that every guest has a great experience
Help guests enhance their stay by purchasing upgrades and extra services
Enhance guest relations, be available to your customers through their favorite communication channels.
Velma AI-powered chatbot for hotels helps online visitors enter your direct booking funnel. If a customer doesn’t complete his purchase, booking requests are forwarded to the hotel sales team that follows up and closes the deal.
Velma helps online visitors find the relevant information instantly, get the best available deal and book direct.
Velma collects customer contact details and key interests through conversations to enrich customer profiles in your CRM and helps power your sales & marketing campaigns.
Velma converts anonymous visitors into qualified leads. If a customer doesn’t complete his booking, Velma immediately notifies and shares actionable informations with the sales team to proactively follow up and close the deal.