One place to manage easily your Live Chat, WhatsApp, Facebook Messenger, WeChat, SMS, and Booking.com communications.Start saving time
Manage guest interactions from Quicktext desktop and mobile app. Deliver professional service easily.Start improving operational efficiency
With PMS connectivity, send automated messages to your guests at key moments of their journey.Start increasing guest engagement
Quicktext allows us to connect with customers before we even meet with them. This makes our concierge services even more efficient because we already know what the customer desires. It also enables us to keep the client promptly updated on any information, which is a huge benefit.
We have been using Quicktext for several months. The immediate return on investment because of the possibilities of up-sell in an almost automated way, is an end in itself. The application has helped increase turnover. At the same time, it has helped us adapt to the mode of communication used by our customers.
We were happily surprized with the ROI of Velma the Quicktext AI chatbot. Conversion rate between above 20% since January.
We found Quicktext to be a welcome addition to our hotel communication system. The entire experience with Velma the IA chabot has been smooth. For now, coming at a very fair price, Velma has been a persuasive salesperson and easy to understand.
We thank Quicktext for the innovative solution it has presented to the hotel industry. We have found it very easy to implement. It has helped us adapt to better, more meaningful ways to communicate with our guests.
Quicktext answers the new generations’ need for immediate answers with Velma its chatbot. It has improved our guest communications. We have found Quicktext a very user-friendly artificial intelligence solution, responsive and efficient.
Quicktext creates IA chatbots for hoteliers. At first, we were very sceptical. Can a chatbot like Velma take over some work from our front desk staff? Will it be worth the cost? We discovered that it is an amazing tool which not only helps our hotel teams to save time answering questions, but also helps us to increase our direct bookings.
Less work to our reception, because a lot of people prefer speak with Velma the chabot instead of our reception team, and it is a tool where you can have all communications with customers. It works perfectly with Facebook.
Undoubtedly the hotel chatbot leader. They're way ahead of the competition and oftentimes developing features ahead of our own needs.
We are really satisfied with Velma. We started in May last year and we have seen a real evolution and change in our management and customer support. + 47 000 € in direct booking generated in 6 months
We adopted the use of Quicktext in an effort to gain more control over our guest communications. It has proved to be very useful and innovative in this regard, even allowing us to promote an event or service through SMS.
The live chat feature of Quicktext is what we were looking for when we decided to try it. Turns out it was an excellent decision, as Velma, and her efficient communication with guests allows us to sleep at night. Quicktext has proved to be valuable to our hotel through the immediate, 24/7 communication it enables with our potential customers.
Great support and innovative idea! Quicktext has enabled instant replies to requests. It has a fast implementation and is open to change. The team is doing everything to fulfill wishes, and update constantly on ongoing tasks.
Our team truly enjoys using Quicktext as it is an easy and practical way to communicate with the visitors to our website. It even helps boost sales through direct bookings.
Quicktext brings a positive ROI after only a few weeks of use. A very useful tool simple to use and very well adapted to fit in the staff routine.