Chatbot for hotels powered by artificial intelligence
Hotels increase direct online revenue by 9%Start increasing direct sales now
More guest satisfaction
Delivers instant response to 200+ frequent requests on 6 different messaging channels.Start increasing online engagement now
More staff productivity
Handles 85% of guest requests automatically in 24 languages.Start saving time
One place to manage easily your Live Chat, WhatsApp, Facebook Messenger, WeChat, SMS, and Booking.com communications.Start saving time
Manage guest interactions from Quicktext desktop and mobile app. Deliver professional service easily.Start improving operational efficiency
With PMS connectivity, send automated messages to your guests at key moments of their journey.Start increasing guest engagement
Why smart hotels choose Quicktext ?
- Positive ROI
- Strongest team in the industry
- Scalable hotel onboarding
- Live support in 7 langages
- Multi-property capabilities
- Hospitality focus
- Multiple patents
- Proprietary AI technology (NLU) dedicated to hospitality
Quicktext allows us to connect with customers before we even meet with them. This makes our concierge services even more efficient because we already know what the customer desires. It also enables us to keep the client promptly updated on any information, which is a huge benefit.
We have been using Quicktext for several months. The immediate return on investment because of the possibilities of up-sell in an almost automated way, is an end in itself. The application has helped increase turnover. At the same time, it has helped us adapt to the mode of communication used by our customers.
We were happily surprized with the ROI of Velma the Quicktext AI chatbot. Conversion rate between above 20% since January.
We found Quicktext to be a welcome addition to our hotel communication system. The entire experience with Velma the IA chabot has been smooth. For now, coming at a very fair price, Velma has been a persuasive salesperson and easy to understand.
We thank Quicktext for the innovative solution it has presented to the hotel industry. We have found it very easy to implement. It has helped us adapt to better, more meaningful ways to communicate with our guests.
Quicktext answers the new generations’ need for immediate answers with Velma its chatbot. It has improved our guest communications. We have found Quicktext a very user-friendly artificial intelligence solution, responsive and efficient.
Quicktext creates AI chatbots for hoteliers. At first, we were very sceptical. Can a chatbot like Velma take over some work from our front desk staff? Will it be worth the cost? We discovered that it is an amazing tool which not only helps our hotel teams to save time answering questions, but also helps us to increase our direct bookings.
Less work to our reception, because a lot of people prefer speak with Velma the chatbot instead of our reception team, and it is a tool where you can have all communications with customers. It works perfectly with Facebook.
Undoubtedly the hotel chatbot leader. They're way ahead of the competition and oftentimes developing features ahead of our own needs.
We are really satisfied with Velma. We started in May last year and we have seen a real evolution and change in our management and customer support. + 47 000 € in direct booking generated in 6 months
The live chat feature of Quicktext is what we were looking for when we decided to try it. Turns out it was an excellent decision, as Velma, and her efficient communication with guests allows us to sleep at night. Quicktext has proved to be valuable to our hotel through the immediate, 24/7 communication it enables with our potential customers.
Great support and innovative idea! Quicktext has enabled instant replies to requests. It has a fast implementation and is open to change. The team is doing everything to fulfill wishes, and update constantly on ongoing tasks.
Our team truly enjoys using Quicktext as it is an easy and practical way to communicate with the visitors to our website. It even helps boost sales through direct bookings.
Quicktext brings a positive ROI after only a few weeks of use. A very useful tool simple to use and very well adapted to fit in the staff routine.
For us, Quicktext is not about a human replacement, it is an ice-breaker turning front-desk people into sales agents with minimum time and training required.