One place to manage easily your Live Chat, WhatsApp, Facebook Messenger, WeChat, SMS, and Booking.com communications.Start saving time
Manage guest interactions from Quicktext desktop and mobile app. Deliver professional service easily.Start improving operational efficiency
With PMS connectivity, send automated messages to your guests at key moments of their journey.Start increasing guest engagement
Quicktext allows us to connect with customers before we even meet with them. This makes our concierge services even more efficient because we already know what the customer desires. It also enables us to keep the client promptly updated on any information, which is a huge benefit.
We have been using Quicktext for several months. The immediate return on investment because of the possibilities of up-sell in an almost automated way, is an end in itself. The application has helped increase turnover. At the same time, it has helped us adapt to the mode of communication used by our customers.
We were happily surprized with the ROI of Velma the Quicktext AI chatbot. Conversion rate between above 20% since January.
We found Quicktext to be a welcome addition to our hotel communication system. The entire experience with Velma the IA chabot has been smooth. For now, coming at a very fair price, Velma has been a persuasive salesperson and easy to understand.
We thank Quicktext for the innovative solution it has presented to the hotel industry. We have found it very easy to implement. It has helped us adapt to better, more meaningful ways to communicate with our guests.
Quicktext answers the new generations’ need for immediate answers with Velma its chatbot. It has improved our guest communications. We have found Quicktext a very user-friendly artificial intelligence solution, responsive and efficient.
Quicktext creates IA chatbots for hoteliers. At first, we were very sceptical. Can a chatbot like Velma take over some work from our front desk staff? Will it be worth the cost? We discovered that it is an amazing tool which not only helps our hotel teams to save time answering questions, but also helps us to increase our direct bookings.
Less work to our reception, because a lot of people prefer speak with Velma the chabot instead of our reception team, and it is a tool where you can have all communications with customers. It works perfectly with Facebook.