By harnessing AI and big data in the hotel sector, Quicktext provides a unique offer, enabling you to:
In 2021, Quicktext's technological progress was acknowledged at the Premium Travel Awards in Shenzhen, China.
Quicktext received the ‘Company of the Year Award’ in the field of AI and big data in the hotel industry.
With a recommendation rate of 96% according to the Hotel Tech Report, which assesses the quality of technological solutions in the global hotel industry, Quicktext is ranked top in the field of AI among 24 companies.
Increase your direct bookings by 11% and enhance your CRM with ultra-qualified leads for your commercial teams. In 2021, these leads amounted to over $139m. (Audited by Cicklea Accounting & Audit Paris).
The virtual assistant, Velma, successfully processes 85% of customer requests in over 30 languages, enabling you to maximise your conversion rates and boost the efficiency of your teams, while reducing operational costs.
Conversation analysis can be used to generate predictive models enabling you to update the hotel's website in real time, as well as your communication and marketing campaigns.
Quicktext structures and shares over 1,100 data points for each hotel.
This structured and centralised data supplies responses for artificial intelligence, optimises online marketing, and dynamically generates content (web, app, help desk).
The virtual assistant, Velma, equipped with 3rd generation AI (named ‘Artificial Intelligence of the Year’ in the hotel industry at the Premium Travel Awards) is available 24/7 in 30 languages, enabling hotels to increase their income, boost their teams productivity and improve customer satisfaction.
Quicktext anonymises, centralises and indexes all the data produced during conversations between Velma and customers.
Processing this data enables you to:
