Your capacity to create a relationship with your guests as fast and as efficiently as possible is what immediately sets you apart from your competition. Instant messaging is the ultimate marketing tool if you want to engage your customers in your sales process or create a bond while they are on the property. Hoteliers that harness that power gain a substantial competitive advantage that translates into more bookings and increased customer loyalty. There are plenty of good hotels but very few special ones. Be special!
We make it easy for all hotels in the world to harness the power of instant communications and Artificial Intelligence. Guest communication has to be simple, so we centralized all instant messaging channels in one easy-to-manage platform. Guest communication needs to be fast, so most customer interaction can be handled by Zalia, a strong AI-powered chatbot trained for hospitality. Zalia is constantly learning new languages and evolving, to better serve your guests’ needs.