Velma Knows

In more than 20 languages, Velma is the #1 AI-powered chatbot for hotels.
She understands the meaning and provides answers to customers requests.

Say Hello to Velma !

Based on the analysis from more than 200,000 conversations…

 Pet policy delivered by chatbot for hotels

CAN I TAKE MY KITTEN INTO THE ROOM?

With an ever-growing number of pet owners traveling with their furry friends, it is vital for hotels to efficiently communicate their pet policies( fees, number allowed etc..) to potential guests.

 Online Check-in managed by chatbot for hotels

HOW CAN I CHECK-IN ONLINE?

Wondering how to make your check-in process covid-19 friendly while maintaing a top notch guest experience?  Velma hotel chatbot is able to check in your guests online, creating a seamless and quick process and ensuring their comfort and safety at the same time. 

 New year hotel events delivered by chatbot for hotels

IS THERE A SPECIAL EVENING FOR NEW YEAR'S EVE?

4,3,2,1......Happy new year! 

Velma hotel chatbot is ready to share with your guests how you intend to make their leap into the New Year special. 

 Co working space information managed by chatbot for hotels

MAY I BOOK A COWORKING SPACE ?

With Velma hotel chatbot, you can constantly stay ahead and adapt to the ever-changing modern traveler..

 Thai-speaking chatbot for hotels and resort

guess who speaks thai now ?

Velma hotel chatbot is a natural polyglot, speaking more than 20 languages fluently. This includes Thai, which is spoken by 50 million people globally. 

Connect with your guests by speaking their language.

 Chabot for hotels managing invoices and receipts

i need to get a receipt for my stay

Velma is able to handle various inquiries, including payment-related questions(refund policies, receipt requests etc...) ensuring your guests receive information in a fast and accurate manner.

 Hotel swimming pool information delivered by chatbot

can i use the swimming pool if i am not a hotel guest

Show off the best of what your hotel has to offer by letting Velma respond to your guests' specific queries about facilities in your hotel that include - swimming pool, spa, gym, and other hotel activities.

 Conversation with travel agents managed by chabot for hotels

do you work with travel agencies

Chatbot users have very specific needs that require precise answers. Velma chatbot helps travel agencies, groups, and of course, individual customers find the information they need to book your hotel.

 Hotel loyalty program managed by chatbot for hotels

how do i register for rewards points ?

Loyalty is at the core of most brand strategies and Velma is ready to inform and enroll customers into your loyalty program.