Velma Knows

A natural polyglot who can speak more than 24 languages, Velma, our chatbot for hotels, handles 85% of guest queries and delivers instant support 24/7.

Velma can answer even the most complex guest questions.

 Information about city tax provided by chatbot

WHAT IS THE AMOUNT FOR THE CITY TAX ?

It is common to be unaware of the regulations when you are traveling. Velma will provide you with any last minute queries that will enhance your hotel experience in real time.

 Marina information delivered by chatbot for hotels

I NEED MARINA SLIP PRICES?

Do you want to make a stopover during your cruise on your yacht to enjoy the hotel facilities? No problem, Velma will give you all the marina information you need

 Information on the concierge service provided by chatbot AI

IS IT POSSIBLE TO LEAVE OUR LUGGAGE AT THE RECEPTION BEFORE CHECKING IN?

Don't worry about carrying your luggage until you get to your room or after you leave. Don't worry Velma is here to help you.

 Information on room service provided by AI chatbot

I WOULD LIKE TO KNOW IF IT’S POSSIBLE TO EAT IN MY ROOM

After a long day, there is nothing like eating in your room. Velma will offer you all the room service options and will also take your order.

 Information on receiving mail and packages given by AI chatbot

CAN I GET PACKAGES DELIVERED TO THE HOTEL?

Expecting a package before your arrival? Don't worry, Velma will let you know the maximum weight allowed and the delivery address.

 Informations on baby services given by AI chatbot

DO YOU OFFER A BABYSITTING SERVICES, PLEASE?

Traveling with your baby can often be a challenge. Velma will answer all your questions about children services available in the hotel in just a few seconds.

 Information and reservations on transfers provided by AI chatbot

CAN I BOOK A TRANSFER FROM THE HOTEL ?

Need a transfer from the hotel to another location? No problem, Velma will book your hotel transfer to fully enjoy your hotel stay & trip.

 Recruitment information provided by AI for hotels

HI, I WAS WONDERING IF YOU WERE HIRING?

It is often difficult to know who to contact when you want to apply for a job in a hotel or to ask if a hotel is recruiting. With Velma, no more problem, she will know how to inform and guide the applicant to the right department and to the person in charge of recruitment.

 Information on available beds for hotel guests provided by chatbot for hotels

WHAT KINDA OF BED IS IN MY ROOM?

The French like double beds, the Japanese like twin. Families need to plan ahead when traveling with kids. Velma provides your guests with the right information to choose your hotel and plan their trip.