Q-CONNECT: Automating guest services

Q-Connect fully integrates with your hotel tech ecosystem to manage tasks automatically and save hours to your staff every day and deliver amazing instant guest service

See Velma in action !
Dylan Amsterdam
Q-CONNECT: Automating guest services

Q-Connect fully integrates with your hotel tech ecosystem to manage tasks automatically and save hours to your staff every day and deliver amazing instant guest service

See Velma in action !
Dylan Amsterdam

Effortlessly streamline workflow with Quicktext

Quicktext integrates seamlessly with over 6,000 software applications, making it a breeze to manage all contacts and workflow.

  • Data Transfer: When a visitor interacts with Velma, their details and requirements are automatically transferred from Quicktext to your chosen platform, just like with Salesforce, HubSpot, Cendyn, Dynamics etc. or marketing automation tools (such as MailChimp, Brevo). This eliminates manual data entry and saves a huge amount of time.
  • Automatic Contact Creation and Updates: New contacts can be automatically created and existing ones can be updated in your chosen software. This ensures that your data is always current.

Q-CONNECT

  • API or URL for booking engine integrations
  • API, CSV for PMS integrations
  • API for CRM, InStay, Task Management, Digital content integrations
  • Zapier
  • Custom Integrations (Booking engine, PMS, CRM…)


Booking engines

Enable Velma to guide customers through your direct booking funel. Velma can display prices, availabilities and help customers book rooms.

PMS

Enables Velma to send targeted messages to guests. 

CRM

Velma sends relevant information to your CRM & enriches you customer base.

Task management

Velma can send instruction to the right hotel team member through your task management system 

Restaurant

Velma can help your customers book a table at your restaurant 

Ancillary sales

Velma can manage automatically repetitive tasks such as upgrades, day pass or gift vouchers purchases. 

In-stay Apps

Velma is compatible with your mobile app. the content of your app also helps Velma learn and deliver more precise answers to your guests. 

Digital content

Velma can leverage different sources of information to deliver useful information to your customers.

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