Quite simply, Velma (Hotel chatbot) installed on the website generates direct bookings; and qualified leads for the sales teams. In 2022, these leads amounted to over $301M*.
*Audited by Ciklea Accounting & Audit Paris.
The AI virtual assistant, Velma, successfully processes 85% of customer requests in over 30 languages, enabling you to maximise your conversion rates and boost the efficiency of your teams, while reducing operational costs.
Conversation analysis can be used to generate predictive models enabling you to update the hotel's website in real-time, as well as your communication and marketing campaigns (Use SEO for more direct booking).
By harnessing AI and big data in the hotel sector, Quicktext provides a unique proposal, enabling you to:
Quicktext's technological advance has been recognised on a number of occasions, in particular in 2021 at the Premium Travel Awards in Shenzen, China, and in 2023 at the International Tourism Meetingin Paris, France.
With a recommendation rate of 96% according to the Hotel Tech Report, which assesses the quality of technological solutions in the global hotel industry, Quicktext is regularly ranked #1 in the field of AI in the hospitality industry among 24 companies (Not just the best hotel chatbot).
Quicktext structures and shares over 1,100 data points for each hotel.
This structured and centralised data supplies responses for artificial intelligence, optimises online marketing strategy, and dynamically generates content (web, app, help desk).
The virtual assistant, Velma, equipped with 3rd generation AI (named βArtificial Intelligence of the Yearβ in the hotel industry at the Premium Travel Awards) is available 24/7 in 30 languages, enabling hotels to increase their income, boost their teams productivity and improve customer satisfaction.
Quicktext anonymises, centralises and indexes all the data produced during conversations between Velma and customers.
Processing this data enables you to:
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Exciting news for the hospitality industry!
HITEC Toronto is just around the corner from June 26-29! Join us and learn about the latest in AI and hospitality technology that will revolutionize the way we do business. Don't miss out on this opportunity to stay ahead of the game and network with the best in the industry.
Booth: 2336
Date: June 26 - 29, 2023
Location: Metro Toronto Convention Center, Toronto Ont. Canada
Join-us
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Unlock the future of technology and drive your business to new heights.
Don't miss out on this incredible opportunity to connect, learn, and collaborate at VivaTech, the premier event that brings together industry leaders, entrepreneurs, and innovators from around the world.
Join us at VivaTech 2023, where business meets innovation.
Date: June 14, 2023
Location: Paris Expo, Porte de versailles, Paris, France
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Join us for an exclusive Direct Sales Workshop in Mazatlan!
Gain valuable insights and proven strategies from industry experts to take your sales game to the next level. Don't miss out on this incredible opportunity to learn and network with like-minded professionals.
Join us at Casa Club El Cid and let's take your business to new heights
Date: May 11, 2023
Location: Casa Club El Cid, Mazatlan, Mexico
Quicktext's customer reps are exceptional, always improving the software to our needs. The user-friendly interface allows control over AI text responses, while multilingual support caters to our global customer base. Quicktext's live chat has boosted revenue by quickly responding to inquiries.
Quicktextis the best-suited platform for our hotels. Its user-friendly back-end interface supports multiple languages and links with our booking engine for real-time reservations, generating incremental revenue. Our GM and staff love the tool, and Quicktext's support worked closely with us from onboarding to post go-live.
Velma can answer customer queries instantly, making it a persistent presence on our website. It provides polite and efficient customer service and can manage multiple conversations simultaneously, replacing traditional forms of contact such as emails and phone calls. Velma is easy to integrate and manage.
Quicktext has proven to be an efficient and affordable system for us, providing exceptional service and response to both our staff and guests. It has played a vital role during this crisis by attending to guest inquiries promptly. We appreciate Quicktext's support and look forward to a long-lasting partnership.
The possibility of integrating multiple communication channels. Integration with Booking, expedia and many others. A very complete backend. Hotel chain friendly. Very customizable. Continuous improvement and attention to customer feedback Very quick integration with our booking engine.
Quicktext is a specialized solution that understands our needs. Their evolving platform is an excellent conversational and conversion tool, with data analysis helping us focus on the right metrics. Onboarding Quicktext is straightforward, enabling us to concentrate on business.
