Chatbot for hotels powered by artificial intelligence
Hotels increase direct online revenue by 9%Start increasing direct sales now
More guest satisfaction
Delivers instant response to 200+ frequent requests on 6 different messaging channels.Start increasing online engagement now
More staff productivity
Handles 85% of guest requests automatically in 26 languages.Start saving time
One place to manage easily your Live Chat, WhatsApp, Facebook Messenger, Instagram, Google Messages, WeChat, SMS, and Booking.com communications.Start saving time
Manage guest interactions from Quicktext desktop and mobile app. Deliver professional service easily.Start improving operational efficiency
With PMS connectivity, send automated messages to your guests at key moments of their journey.Start increasing guest engagement
Why smart hotels choose Quicktext ?
- Positive ROI
- Strongest team in the industry
- Scalable hotel onboarding
- Live support in 7 langages
- Multi-property capabilities
- Hospitality focus
- Multiple patents
- Proprietary AI technology (NLU) dedicated to hospitality
A company where nothing is impossible and keeps adding services to enhance the guest experience as a result drives revenue.
Really easy to use for the guests - Spares us time and gives basic information to the guests - We receive the info about the possible reservations, so it's really easy for us to contact the guest and try to get this reservation.
Quicktext team have created an intelligent ChatBot that is capable of learning and integrating with your third party bookings to assist your guests digitally. The ability to follow up on sales leads from simple FAQs is a great asset. The library of prepared FAQs makes onboarding a straightforward process.
Very thoughtful and effective support. both the app and Narimen live up to our expectations the extranet is very easy to handle
Quicktext allows us to connect with customers before we even meet with them. This makes our concierge services even more efficient because we already know what the customer desires. It also enables us to keep the client promptly updated on any information, which is a huge benefit.
We have been using Quicktext for several months. The immediate return on investment because of the possibilities of up-sell in an almost automated way, is an end in itself. The application has helped increase turnover. At the same time, it has helped us adapt to the mode of communication used by our customers.
Velma helps us to automatically solve frequently asked questions from our customers, improving service and saving front desk a precious time.
We were happily surprized with the ROI of Velma the Quicktext AI chatbot. Conversion rate between above 20% since January.
We found Quicktext to be a welcome addition to our hotel communication system. The entire experience with Velma the IA chabot has been smooth. For now, coming at a very fair price, Velma has been a persuasive salesperson and easy to understand.
We thank Quicktext for the innovative solution it has presented to the hotel industry. We have found it very easy to implement. It has helped us adapt to better, more meaningful ways to communicate with our guests.
Quicktext answers the new generations’ need for immediate answers with Velma its chatbot. It has improved our guest communications. We have found Quicktext a very user-friendly artificial intelligence solution, responsive and efficient.
Quicktext creates AI chatbots for hoteliers. At first, we were very sceptical. Can a chatbot like Velma take over some work from our front desk staff? Will it be worth the cost? We discovered that it is an amazing tool which not only helps our hotel teams to save time answering questions, but also helps us to increase our direct bookings.
Less work to our reception, because a lot of people prefer speak with Velma the chatbot instead of our reception team, and it is a tool where you can have all communications with customers. It works perfectly with Facebook.
Undoubtedly the hotel chatbot leader. They're way ahead of the competition and oftentimes developing features ahead of our own needs.
We are really satisfied with Velma. We started in May last year and we have seen a real evolution and change in our management and customer support. + 47 000 € in direct booking generated in 6 months