Q-Brain+: the first and only AI for hospitality composed of both conversational and generative AI layers.
Introducing artificial intelligence (AI) into any application requires both a very good understanding of deep (DL) and machine learning (ML) and also years of development to acquire data, train models, and deploy them.
Q-Brain+ is the first and only AI specialised in the hospitality industry, and as such is the brain behind Velma.
Q-Brain+ is composed of the best of both worlds of AI, both a classical conversational AI layer and a generative AI layer designed to handle complex answers.
Moreover, Q-Brain+ is a shared artificial intelligence that evolves daily through thousands of interactions in all the hotels where Velma is implemented. Any improvement in its capabilities at one hotel is automatically applied to all other hotels worldwide, ensuring a constant and unique learning capacity globally.
Prebuilt hospitality AI engine
- Mature and tested out of the box solution with pre-defined intents, entities and utterances (examples with verbatim),
- Extensible and customisable to specific needs,
- Ever growing list of intents,
- Intents 500,
- Data points Up to 5000,
- Utterance car length 500,
- Utterances up to 15000,
The Hybrid AI
- Q-Brain+ is composed of the best of both worlds of AI, both a classical conversational AI layer and a generative AI layer designed to handle complex answers.
- Q-Brain+ is the first and only AI specialized in the hospitality industry, and as such is the brain behind Velma.
Add Q-Brain+ to your applications
Q-Brain+'s language services enable you to analyse, understand and translate texts specific to the hotel industry:
- Provide an answer to customers frequent questions and requests
- Understand the meaning of a user comment
- Extract key feelings and phrases using text analysis
Voice services cover speech-to-text & text-to-speech conversion integrating voice optimisations.
And still learning
- Dashboard: Automatically generated insight provided through a detailed analytics dashboard
- Versioning: Q-Brain+ applications evolve by making incremental changes through creating different versions of your application. Tests, staging and production environments by querying specific versions in API.
- Environments: Separate environments to validate the application and models before pushing them into production.
Based on 34 millions requests
Q-Brain+ is based on more than 7 years of data analysis from over 34 millions requests in thousands of hotels of all categories:
- From economy to luxury,
- City & country hotels, sea & ski resorts,
- From hostels to resorts,
- Offering all kinds of services such as golf, thalassotherapy, flights+ hotel, congress, weddings etc.