Velma’s question response solutions also cover customers with requests which require action from the hotel team (for example : restaurant, spa, taxi, baby cot, maintenance, etc.).
Thanks to Q-Task all the hotel teams (front desk, guest relations, maintenance, housekeeping, etc..) can easily track the status of requests for their department.
Additionally, hotel managers can instantly access a clear task control report.
Q-Task allows hotel groups and independent hotels to :
- Assign tasks to different team members
- Track the status of tasks, which allows managers to control their team productivity
- Prioritize tasks according to their importance and urgency
- Share relevant information through comments
Thanks to Q-Connect all this information can easily be transmitted to your hotel Task Management/ ticketing system (Hotelkit, HotSos, Knowcross, Rommchekin, Zendesk etc...)