Velma is able to handle various inquiries, including payment-related questions(refund policies, receipt requests etc...) ensuring your guests receive information in a fast and accurate manner.
How AI cuts operational expenses in hospitality
Show off the best of what your hotel has to offer by letting Velma respond to your guests' specific queries about facilities in your hotel that include - swimming pool, spa, gym, and other hotel activities.
AI, chatbots and the hotel industry.
What's the quickest way to find out what the hotel's policy is regarding Covid 19... Ask Velma.
Because Velma Knows.
Among the most common requests in chatbots, Zalia can answer to 9 of the 11 most important ones. To learn more, don't miss out this interesting article by AI Multiple
AI, chatbots and the hotel industry.
Flash news! The volume of the conversations on the Quicktext platform has been increasing for 2 weeks in a row. The most frequently asked question? When is the hotel going to reopen?
Hospitality the day after COVID-19
Through this lockdown, Zalia has been working very hard and just finished learning Japanese. And you? What have you been doing?
Chatbot for hotels in Japanese
Looking to celebrate Christmas Eve at your favorite hotel? Velma will help you book the best Christmas hotel stay to enjoy the holiday with your friends and family.
Hotel chatbot and guest experience
В следующий раз, когда вы захотите узнать, есть ли в отеле специальные цены на завтрак для ваших детей, не сомневайтесь, спросите Zalia.
Чат-бот, посвященный гостеприимству