WHAT IS THE AMOUNT FOR THE CITY TAX ?
It is common to overlook regulations when traveling. Velma will provide you with last-minute queries to enhance your hotel experience in real-time.
Hotel chatbot and guest experienceDreams Ressorts & Spas (Hyatt Inclusive)
Dreams Ressorts & Spas (Hyatt Inclusive)
Sulla base dell'analisi di oltre 29 milioni di richieste
I NEED MARINA SLIP PRICES?
Do you want to make a stopover during your cruise on your yacht to enjoy the hotel facilities? No problem, Velma will give you all the marina information you need
Hotel facilities delivered by chatbot
IS IT POSSIBLE TO LEAVE OUR LUGGAGE AT THE RECEPTION BEFORE CHECKING IN?
Don't worry about carrying your luggage until you get to your room or after you leave. Don't worry Velma is here to help you.
Hotel chatbot and guest experience
I WOULD LIKE TO KNOW IF IT’S POSSIBLE TO EAT IN MY ROOM
After a long day, there is nothing like eating in your room. Velma will offer you all the room service options and will also take your order.
AI chatbot dedicated to hospitality
CAN I GET PACKAGES DELIVERED TO THE HOTEL?
Expecting a package before your arrival? Don't worry, Velma will let you know the maximum weight allowed and the delivery address.
Hotel chatbot and guest experience
CAN I BOOK A TRANSFER FROM THE HOTEL ?
Need a transfer from the hotel to another location? No problem, Velma will book your hotel transfer to fully enjoy your hotel stay & trip.
AI chatbot dedicated to hospitality
WHAT KINDA OF BED IS IN MY ROOM?
The French like double beds, the Japanese like twin. Families need to plan ahead when traveling with kids. Velma provides your guests with the right information to choose your hotel and plan their trip.
AI, chatbots and the hotel industry.
I FORGOT MY TOOTHBRUSH AT HOME
When traveling, it is comforting to know that you can ask anything you need on any channel (live chat, Facebook, WhatsApp) and get instant service, allowing hotels to enhance their guest experience.
Hotel chatbot and guest experience
Do you have family rooms?
When choosing a hotel, guests often need specific and detailed information. Velma, our chatbot hotels will deliver instant support to choose your hotel and make a direct booking.
The 3rd generation chatbot for hotels