Reassure and engage customers
By clearing up their doubts about your property. Zalia delivers instant answers to your customers’ top 20 questions, 24/7 in 2 languages.
Start Increasing online engagementBoost direct bookings
Zalia is a virtual sales agent on your website. She helps customers into your direct booking process.
Start increasing direct salesSave time to your frontdesk agents and deliver great service automatically
80% of customer interactions are repetitive. Zalia provides automated answers to important and frequently asked questions.
Start saving timeIncrease direct reservations Save operational time
Hotels are working harder than ever to reassure guests and make them come back. Zalia, Quicktext AI-powered chatbot answers customer questions and takes pressure off your teams to improve guest service and increase direct bookings.
- Website chatbot
- Basic reservation capabilities (Manages simple booking requests)
- Automates top 20 FAQ
- 50 monthly conversations
- 10 booking requests
- 2 languages (English +1)
- Reservation request email notifications
How to implement Quicktext Freemium
1- Sign up and create your profile. (1 min)
2- You will receive an email with the widget script to implement on your website. (compatible with all websites)
3- In up to 8 working days you will receive a confirmation email informing you that your chatbot is ready on your website.
- Chatbot available on Website, Facebook, WhatsApp
- Advanced reservation capabilities (Manages multiple rooms, group requests & special needs such as baby cot etc…)
- Automates top 200 topics
- 20+ languages
- Guest Messaging Hub (Manages guest communications via Live Chat, WhatsApp, Facebook, SMS and Booking.com from a unified interface)
- Seamless escalation from chatbot to human
- In-stay guest engagement (Targeted SMS automation)
- SEO Booster (Leverages chatbot answers to capture long tail searches on Google and increases traffic to hotel website)
- Advanced KPI
- Customer insights (Key interests, average basket, booking window, etc…)
Personalized assistance & training