Velma Knows

In über 35 Sprachen ist Velma die weltweit erfolgreichste Universalassistentin im Hotelgewerbe.

Sie antwortet auf über 2300 Informationspunkte, erleichtert die Buchung und kümmert sich um Anfragen vor, während und nach dem Aufenthalt.

Begrüßen Sie Velma!

Entdecke Velma!
Dreams Ressorts & Spas (Hyatt Inclusive)

Velma Knows

In über 35 Sprachen ist Velma die weltweit erfolgreichste Universalassistentin im Hotelgewerbe.

Sie antwortet auf über 2300 Informationspunkte, erleichtert die Buchung und kümmert sich um Anfragen vor, während und nach dem Aufenthalt.

Begrüßen Sie Velma!

Entdecke Velma!
Dreams Ressorts & Spas (Hyatt Inclusive)

Basierend auf der Analyse von mehr als 29 Millionen Anfragen

 Direct booking advantages information delivered by Velma

Booking directly on the hotel website. What are the advantages?

Velma, Quicktext AI virtual assistant, offers fast, reliable and effective responses in multiple languages to all guest enquiries thus providing highly personalized services which always yield more direct bookings and more hotel revenue.

Feel free to chat with Velma and make your stay enjoyable.

5 ways to increase direct bookings for your hotel
 Ask Velma about Invoice of your stay

I NEED AN INVOICE FOR MY STAY

Planning a trip is exciting, but logistics can be a pain. Ever wonder ; “ Will I get an itemized invoice for my stay in this Hotel?".

Velma, the AI virtual assistant, tackles any question, big or small, making travel smoother.

Need help with receipts, confirmations, or anything else that pops up after your trip? 

Velma's got your back.  

Unlock the power of Velma!  Your stress-free travel adventure awaits.

AI Virtual concierge for hotel
 Ask Velma about Visa at the hotel

DO I NEED TO HAVE A VISA TO STAY AT THE HOTEL?

Imagine a world where getting travel information is as easy as sending a text. Velma is your travel companion and concierge, all rolled into one.

She can answer any question you have about your trip.

Need to know " Should I apply for a visa before booking a stay at that hotel abroadl?" Velma's got you covered.

Stop wasting time on endless searches. Experience the power of Velma, your AI travel superhero!

 Ask Velma about HDMI ports in your TV

DOES YOUR TV HAVE HDMI PORTS?

Bringing a laptop during your hotel stay? Wondering about HDMI ports to use the room TV screen? 

Ask Velma, our AI Virtual Assistant! Whether you're curious about room amenities or need assistance with hotel services, Velma has all the answers. 

Simply drop your questions, and Velma will ensure your stay is seamless and enjoyable.

Participez à notre session d'apprentissage
 Ask velma about other facilities available at your sister hotel

AM I ABLE TO USE ALL THE FACILITIES AT YOUR SISTER PROPERTIES?

With Velma's advanced capabilities, you can ask questions like "Am I able to use all other facilities available at your sister hotel?" and receive quick, accurate responses. 

Velma is designed to provide seamless assistance, making your experience with us even more convenient and enjoyable.

Experience the future of customer service with Velma!

 Ask Velma about the cleaning and ironing costs for a small dress

WHAT ARE THE CLEANING AND IRONING COSTS FOR A SMALL DRESS?

Meet Velma, your go-to AI virtual assistant for all your queries and needs! Whether you're wondering about cleaning and ironing costs for a small dress or seeking assistance with any other task, Velma has got you covered. 

Experience the convenience and efficiency of Velma today. 

Sophistry & Artificial Intelligence
 Ask Velma whether the room has a kettle

HI THERE, I WAS WONDERING if THE ROOM HAS A KETTLE?

Velma, our Virtual Assistant, is here to answer all your questions and enhance your stay.

"Hi there, I was wondering whether the room has a kettle?" No problem!

Just ask, and Velma will ensure your experience is seamless, with instant and personal communication. 

Make your experience memorable with Velma, your virtual guide to a smoother stay!

Conversational AI and Generative AI
 Ask Velma about price conversion in US dollars

WHAT IS THE PRICE CONVERSION IN US DOLLARS?

Got Questions? Velma Has Answers!

What is the exchange rate for US Dollars or the Euros? Velma's got you covered!

Need information on local attractions or hotel amenities? Velma is accessible Anytime, Anywhere, Velma is ready to assist 24/7.

Ready to elevate your hospitality experience?

How to Increase hotel revenue?
 Ask Velma about Medical services

DO YOU PROVIDE MEDICAL SERVICES?

Wondering if we provide medical services?

Velma, our AI Virtual Assistant, is designed to elevate your hotel experience!

Velma can answer all your questions. Experience seamless assistance and personalized service with Velma at your fingertips.

Conversational AI for hotels