Category: Artificial intelligence

Artificial intelligence in hospitality industry

What is AI in hospitality industry? How does Ai change hospitality?

Artificial intelligence, also known as AI, is changing the way hotels operate and do business in a highly competitive environment. It allows hotels to provide a seamless experience for their guests while increasing revenue and optimizing operational efficiency.

Tech-savvy hotels are leveraging artificial intelligence solutions to gain a competitive advantage. By implementing an AI solution, such as an AI virtual assistant, hotels are able to deliver a personalized experience to their guests at key moments – from booking to stay to checkout – and develop high-converting marketing strategies that drive direct revenue and increase guest satisfaction.

Hotels using AI can automate frequent customer interactions around the clock and across multiple channels, helping them focus on important tasks and increase staff productivity.