CATEGORY : Instant messaging
How can hotels leverage free instant messaging channels such as Facebook, WhatsApp and SMS[...]
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26 July 2022
Hotel Guest Experience Tips
CATEGORY : Case Studies
Delivering a great customer experience at every stage of the guest journey is key[...]
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15 December 2021
CATEGORY : Revenue Management
Deliver better and more personalized service with fewer staff. Look how hotels leverage digital hotel[...]
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17 June 2020
CATEGORY : Guest Experience
Hotels are not hospitals: more than offering bed and safety you need to remain[...]
CATEGORY : Guest Experience
Let’s make travel great again! COVID-19 is almost behind us and it is time[...]
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22 May 2020
CATEGORY : Instant messaging
Improve hotel guest communication with WhatsApp. Your guests have massively adopted WhatsApp as their[...]
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9 December 2019
CATEGORY : Chatbot for hotels
The hospitality industry is now waking up to the benefits of using a chatbot.[...]
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25 November 2019
CATEGORY : Instant messaging
We devote 30% of the time we spend on our smartphone to instant messaging[...]
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9 June 2019
CATEGORY : Technology
Our brains are wired to love and become addicted to instant rewards. And hoteliers[...]
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19 February 2019