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Category: Case Studies

How Can Independent Hotels Digitize the Guest Experience + Use Case

CATEGORY :  Case Studies
How Can Independent Hotels Digitize the Guest Experience + Use Case

Delivering a great customer experience at every stage of the guest journey is key[...]

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15 December 2021

How the Interlaken Hotel leverages digital technology and artificial intelligence to cut operational expenses

CATEGORY :  Revenue Management
How the Interlaken Hotel leverages digital technology and artificial intelligence to cut operational expenses

Interlaken Hotel Switzerland leverages Quicktext chatbot + hotelkit hotel operations platform to answer customers’[...]

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2 November 2020

Case study: Impact of chatbots on hotel website conversion

CATEGORY :  Chatbot for hotels
Case study: Impact of chatbots on hotel website conversion

Key conversion and ROI metrics of hotel chatbots Chatbots are increasingly popular on e-commerce[...]

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20 November 2019

AccorHotels case study: outsmarting hospitality competitors with artificial intelligence

CATEGORY :  Technology
AccorHotels case study: outsmarting hospitality competitors with artificial intelligence

An inspiring example of AI applied to hotel e-commerce strategy While others are speaking[...]

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22 April 2019

The room booking chatbot of Hotel Baume in Paris

CATEGORY :  Revenue Management
The room booking chatbot of Hotel Baume in Paris

Situated in the heart of Paris, Hotel Baume has installed a room booking chatbot[...]

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3 March 2019
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London+44 20 3514 9316
Paris+33 1 85 54 00 49
Barcelona+34 932 710 438
Prague+420 724 917 988
Lisbon+351 915 451 531‬
New York+1 201 294 1693‬
Los Angeles‭+1 786 325-5710‬
Mexico+52 5539014581
Punta Cana+1 829 637 7801
Bangkok+66 99 195 4921
Melbourne+61 399 173 628
Guangzhou+86 136 3144 2155‬
Casablanca+212 661 065 310
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