Quicktext and Distinctive Hotel Group Announce Strategic Partnership to Elevate Guest Experience 

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Quicktext, the hospitality specialist in AI and Big data, announces a strategic partnership with Distinctive Hotel Group,  a leading hospitality group with a portfolio of luxury properties in Mexico.

As the hospitality industry continues to evolve, providing personalized and efficient guest experiences has become a top priority for hotels and resorts. With Quicktext’s cutting-edge AI technology, Distinctive Hotel Group will be able to enhance guest interactions and streamline communication processes, ensuring an unparalleled level of service.

Velma, Quicktext’s advanced virtual assistant, is designed to handle a wide range of guest inquiries and requests in a timely and efficient manner. Leveraging AI and big data capabilities, Velma can understand natural language queries and provide personalized responses, enabling guests to access information, make reservations, request services, and receive assistance effortlessly.

About Distinctive Hotel Group

Distinctive Hotel Group is a premier hospitality brand with a collection of five luxury properties in Mexico. Distinctive Hotels’ Mexico portfolio includes Bsea Cancun Plaza, Naala Tulum, 52 Hotel Playa del Carmen, Antera Playa del Carmen, and Cyan Cancun. Each hotel is renowned for its unique character, exceptional service, and commitment to creating unforgettable guest experiences. 

The group aims to optimize communication channels, personalize guest interactions, and ultimately exceed guest expectations.

About Quicktext

Quicktext was founded in 2017 by Daniel C. Doppler and Benjamin Devisme. 

More than 110 employees from its teams in 16 offices around the world

  • Europe (Amsterdam, Barcelona, Berlin, Lisbon, London, Milano, Paris, Prague)
  • America (Mexico City, Montreal, New York, Punta Cana)
  • Asia (Bangkok, Dubai, Guangzhou, Hong Kong) 

to create the number #1 AI and big data company in the hotel industry.

Today, with hotels in 76 countries, Quicktext and Velma’s AI Hotel chatbot have created a new way to increase revenue, create value through data, and invent a new experience for travelers and hoteliers. In 2022, Quicktext provided more than $301 million of booking requests to its clients and was awarded as AI and big data company of the year for hospitality at the Premium Travel Awards in Shenzhen, China, and the International Travel Award for Innovation at the International Tourism Meeting In Paris, France.

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