H-Hotels.com deploys Quicktext AI and Big Data Solutions for Hospitality

See Velma in action! Get to know Velma

Quicktext, the hospitality specialist in AI and Big data, announces a new partnership with H-Hotels.com, a hotel chain, operating in Central European countries with over 50 years of experience.  

H-Hotels.com selected Quicktext for more than sixty hotels that constitute their portfolio including:  Hyperion, H4 Hotels, H2 Hotels,  H+ Hotels, H.omes and H.ostels. Each brand of H-Hotels group meets guests’ individual comfort needs and travel purposes.

By partnering with Quicktext, H-Hotels.com is able to launch a virtual assistant Velma powered by artificial intelligence, allowing guests to book their stays directly and receive instant answers to their questions 24/7 in 30+ languages. Conversations that require human attention are fast-tracked to customer service staff.

H-Hotels.com is pleased to provide guests with the opportunity to communicate in real-time, enhancing their stay and providing the highest level of service they have come to know and expect.

About H-Hotels

H-Hotels GmbH, one of Germany’s largest privately-run hotel companies, is based in Bad Arolsen, Hesse. Established in 1969, it now has over 50 years of hospitality experience to look back on. There are currently more than 60 hotels under the H-Hotels GmbH umbrella.

A brief visit to h-hotels.com reveals the brand’s diversity: from the timeless elegance of a HYPERION hotel to the warmth and convenience of H4 hotels, from the chic H2 hotels and unique H+ hotels all the way to H.omes serviced apartments and the straightforward H.ostels. And all of this from Hamburg to the Alps in over 40 destinations across Germany, Austria, Switzerland and Hungary. Three new H2 Hotels will be opening this year in Mainz, Saarbrücken and Vienna, with an H+ Hotel in Eschborn. The group’s first location in the Seine metropolis – the Salut H4 Hotel Paris Pleyel – will follow at the end of 2023.

About Quicktext

  • Quicktext was founded in 2017 by Daniel C. Doppler and Benjamin Devisme. 
  • In 2024, Quicktext provided more than $802 million of booking requests to its clients and was awarded as AI and big data company of the year for hospitality at the Premium Travel Awards in Shenzhen, China, as well as the International Travel Award for Innovation at the International Tourism Meeting In Paris, France.
  • In April 2024, Quicktext was recognized as the second most influential AI company in France according to a study conducted by Alliancy and Motherbase.
  • in October 2024, Quicktext was awarded a Global Tech Award in the AI category..

Daniel Doppler CEO and Benjamin Devisme VP of Quicktext are available for interviews and bylines on the subjects of AI and the future of hospitality…

Today, 130 employees in 17 offices around the world : 

  • Europe (Amsterdam, Barcelona, Berlin, Lisbon, London, Milano, Paris, Prague, Sofia)
  • America (Mexico City, Montreal, Punta Cana)
  • Asia (Bangkok, Dubai, Guangzhou, Hong Kong, Maldives) 

It serves 1900 hotels in 76 countries and is the world leader in artificial intelligence and big data for the hotel industry.

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