Quicktext, the hospitality specialist in AI and Big data, announces a new partnership with H-Hotels.com, a hotel chain, operating in Central European countries with over 50 years of experience.
H-Hotels.com selected Quicktext for more than sixty hotels that constitute their portfolio including: Hyperion, H4 Hotels, H2 Hotels, H+ Hotels, H.omes and H.ostels. Each brand of H-Hotels group meets guests’ individual comfort needs and travel purposes.
By partnering with Quicktext, H-Hotels.com is able to launch a virtual assistant Velma powered by artificial intelligence, allowing guests to book their stays directly and receive instant answers to their questions 24/7 in 30+ languages. Conversations that require human attention are fast-tracked to customer service staff.
H-Hotels.com is pleased to provide guests with the opportunity to communicate in real-time, enhancing their stay and providing the highest level of service they have come to know and expect.
H-Hotels GmbH, one of Germany’s largest privately-run hotel companies, is based in Bad Arolsen, Hesse. Established in 1969, it now has over 50 years of hospitality experience to look back on. There are currently more than 60 hotels under the H-Hotels GmbH umbrella. A brief visit to h-hotels.com reveals the brand’s diversity: from the timeless elegance of a HYPERION hotel to the warmth and convenience of H4 hotels, from the chic H2 hotels and unique H+ hotels all the way to H.omes serviced apartments and the straightforward H.ostels. And all of this from Hamburg to the Alps in over 40 destinations across Germany, Austria, Switzerland and Hungary. Three new H2 Hotels will be opening this year in Mainz, Saarbrücken and Vienna, with an H+ Hotel in Eschborn. The group’s first location in the Seine metropolis – the Salut H4 Hotel Paris Pleyel – will follow at the end of 2023.
Quicktext was founded in 2017 by Daniel C. Doppler and Benjamin Devisme.
More than 97 employees form its teams in 10 offices around the world (London, Paris, Barcelona, Prague, New York, Mexico, Punta Cana, Guangzhou, Bangkok, Dubai) to create the number #1 AI and big data company in the hotel industry.
Today, with hotels in 76 countries, Quicktext and Velma’s AI Hotel chatbot have created a new way to increase revenue, create value through data, and invent a new experience for travelers and hoteliers. In 2022, Quicktext provided more than $301 million of booking requests to its clients and was awarded as AI and big data company of the year for hospitality at the Premium Travel Awards in Shenzen China.