Pueblo Bonito Resorts, a renowned hospitality brand having eight upscale beachfront resorts in Cabo San Lucas and Mazatlán, has announced a strategic partnership with Quicktext, the leading company specializing in AI and big data solutions for the hospitality industry. This collaboration aims to revolutionize guest communication and elevate the overall guest experience by deploying Quicktext’s innovative AI virtual assistant, Velma, across Pueblo Bonito Resorts.
As the hospitality industry continues to evolve, providing personalized and efficient guest experiences has become a top priority for hotels and resorts. With Quicktext’s cutting-edge AI technology, Pueblo Bonito Resorts will be able to enhance guest interactions and streamline communication processes, ensuring an unparalleled level of service.
Velma, Quicktext’s advanced virtual assistant, is designed to handle a wide range of guest inquiries and requests in a timely and efficient manner. Leveraging AI and big data capabilities, Velma can understand natural language queries and provide personalized responses, enabling guests to access information, make reservations, request services, and receive assistance effortlessly.
“We are thrilled to partner with Pueblo Bonito Resorts and deploy our virtual assistant, Velma, across their properties,” said Benjamin Devisme, Co-Founder of Quicktext. “By incorporating AI and big data technologies, we can empower Pueblo Bonito Resorts to deliver exceptional guest experiences and elevate their customer service to new heights.”
About Pueblo Bonito Resorts
Pueblo Bonito Resorts is a collection of luxurious properties situated along Mexico’s coastline, on Cabo San Lucas’ Pacific Coast. Pueblo Bonito boasts a collection of eight exquisite seafront properties, including Pacifica, Sunset Beach, Rose, Los Cabos, Emerald Bay, Mazatlán, as well as the exclusive Monte Cristo Estate Villas in Cabo San Lucas and Mazatlán.
From world-class dining and spas to picturesque surroundings and unforgettable adventures, Pueblo Bonito Resorts offers a haven of refined luxury and impeccable hospitality.
Quicktext was founded in 2017 by Daniel C. Doppler and Benjamin Devisme.
More than 107 employees form its teams in 13 offices around the world
- Europe (London, Paris, Barcelona, Prague, Lisbon)
- America (New York, Montreal, Mexico CIty, Punta Cana)
- Asia (Dubai, Hong Kong, Guangzhou, Bangkok)
to create the number #1 AI and big data company in the hotel industry.
Today, with hotels in 76 countries, Quicktext and Velma’s AI Hotel chatbot have created a new way to increase revenue, create value through data, and invent a new experience for travelers and hoteliers. In 2022, Quicktext provided more than $301 million of booking requests to its clients and was awarded as AI and big data company of the year for hospitality at the Premium Travel Awards in Shenzen, China and International Travel Award for Innovation at the International Tourism Meeting In Paris, France.