Velma Knows

In over 34 languages, Velma is the world's most powerful universal hotel assistant.

She answers more than 1900 points of information, facilitates reservations, and manages requests before, during, and after your stay.

Say hello to Velma!

Book your learning session
Dreams Ressorts & Spas (Hyatt Inclusive)

Velma Knows

In over 34 languages, Velma is the world's most powerful universal hotel assistant.

She answers more than 1900 points of information, facilitates reservations, and manages requests before, during, and after your stay.

Say hello to Velma!

Book your learning session
Dreams Ressorts & Spas (Hyatt Inclusive)

Based on the analysis from more than 29 million requests

 Opening and closing period delivered by chatbot for hotels

when will the hotel reopen ?

Flash news! The volume of the conversations on the Quicktext platform has been increasing for 2 weeks in a row. The most frequently asked question? When is the hotel going to reopen?

Hospitality the day after COVID-19
 Japanese-speaking chatbot for hotels and resorts

GUESS WHO SPEAKS JAPANESE NOW ?

Through this lockdown, Zalia has been working very hard and just finished learning Japanese. And you? What have you been doing?

Chatbot for hotels in Japanese
 Information about hotel events provided by AI chatbot

IS THERE A SPECIAL EVENING FOR CHRISTMAS

Looking to celebrate Christmas Eve at your favorite hotel? Velma will help you book the best Christmas hotel stay to enjoy the holiday with your friends and family.

Hotel chatbot and guest experience
 Breakfast information delivered by chatbot for hotels

what is the breakfast price for my kids ?

Next time that you want to know if the hotel has special rates for your kids breakfast, don't doubt asking Zalia

AI chatbot dedicated to hospitality