Velma Knows

In over 30 languages, Velma is the world's most powerful universal hotel assistant.

She answers more than 1,100 points of information, facilitates reservations and manages requests before, during, and after your stay.

Say hello to Velma!

Want a Demo?
Montalembert Paris

Velma Knows

In over 30 languages, Velma is the world's most powerful universal hotel assistant.

She answers more than 1,100 points of information, facilitates reservations and manages requests before, during, and after your stay.

Say hello to Velma!

Want a Demo?
Montalembert Paris

Based on the analysis from more than 520,000 conversations…

 Information about hotel dress code policy provided by chatbot AI

IS THERE A DRESS CODE FOR THE ROOFTOP RESTAURANT ?

Any doubts about your outfit? Velma will answer all your questions in real-time so that you can make your choices and enjoy a hassle-free stay.

Hotel facilities delivered by chatbot
 Information about city tax provided by chatbot

WHAT IS THE AMOUNT FOR THE CITY TAX ?

It is common to overlook regulations when traveling. Velma will provide you with last-minute queries to enhance your hotel experience in real-time.

Hotel chatbot and guest experience
 Marina information delivered by chatbot for hotels

I NEED MARINA SLIP PRICES?

Do you want to make a stopover during your cruise on your yacht to enjoy the hotel facilities? No problem, Velma will give you all the marina information you need

Hotel facilities delivered by chatbot
 Information on the concierge service provided by chatbot AI

IS IT POSSIBLE TO LEAVE OUR LUGGAGE AT THE RECEPTION BEFORE CHECKING IN?

Don't worry about carrying your luggage until you get to your room or after you leave. Don't worry Velma is here to help you.

Hotel chatbot and guest experience
 Information on room service provided by AI chatbot

I WOULD LIKE TO KNOW IF IT’S POSSIBLE TO EAT IN MY ROOM

After a long day, there is nothing like eating in your room. Velma will offer you all the room service options and will also take your order.

AI chatbot dedicated to hospitality
 Information on receiving mail and packages given by AI chatbot

CAN I GET PACKAGES DELIVERED TO THE HOTEL?

Expecting a package before your arrival? Don't worry, Velma will let you know the maximum weight allowed and the delivery address.

Hotel chatbot and guest experience
 Informations on baby services given by AI chatbot

DO YOU OFFER A BABYSITTING SERVICES, PLEASE?

Traveling with your baby can often be a challenge. Velma will answer all your questions about children services available in the hotel in just a few seconds.

Hotel facilities delivered by chatbot
 Information and reservations on transfers provided by AI chatbot

CAN I BOOK A TRANSFER FROM THE HOTEL ?

Need a transfer from the hotel to another location? No problem, Velma will book your hotel transfer to fully enjoy your hotel stay & trip.

AI chatbot dedicated to hospitality
 Information on available beds for hotel guests provided by chatbot for hotels

WHAT KINDA OF BED IS IN MY ROOM?

The French like double beds, the Japanese like twin. Families need to plan ahead when traveling with kids. Velma provides your guests with the right information to choose your hotel and plan their trip.

AI, chatbots and the hotel industry.