Velma Knows

In over 36 languages, Velma is the world's most powerful universal hotel assistant.

She answers more than 2300 points of information, facilitates reservations, and manages requests before, during, and after your stay.

Say hello to Velma!

See Velma in action !
Dreams Ressorts & Spas (Hyatt Inclusive)

Velma Knows

In over 36 languages, Velma is the world's most powerful universal hotel assistant.

She answers more than 2300 points of information, facilitates reservations, and manages requests before, during, and after your stay.

Say hello to Velma!

See Velma in action !
Dreams Ressorts & Spas (Hyatt Inclusive)

Based on the analysis from more than 29 million requests

 Ask Velma whether the room has a kettle

HI THERE, I WAS WONDERING if THE ROOM HAS A KETTLE?

Velma, our Virtual Assistant, is here to answer all your questions and enhance your stay.

"Hi there, I was wondering whether the room has a kettle?" No problem!

Just ask, and Velma will ensure your experience is seamless, with instant and personal communication. 

Make your experience memorable with Velma, your virtual guide to a smoother stay!

Conversational AI and Generative AI
 Ask Velma about price conversion in US dollars

WHAT IS THE PRICE CONVERSION IN US DOLLARS?

Got Questions? Velma Has Answers!

What is the exchange rate for US Dollars or the Euros? Velma's got you covered!

Need information on local attractions or hotel amenities? Velma is accessible Anytime, Anywhere, Velma is ready to assist 24/7.

Ready to elevate your hospitality experience?

How to Increase hotel revenue?
 Ask Velma about Medical services

DO YOU PROVIDE MEDICAL SERVICES?

Wondering if we provide medical services?

Velma, our AI Virtual Assistant, is designed to elevate your hotel experience!

Velma can answer all your questions. Experience seamless assistance and personalized service with Velma at your fingertips.

Conversational AI for hotels
 Ask Velma about July temperatures

what temperature is it in July ?

Wondering about July temperatures? 

Look no further!

With Velma, our AI chatbot, you can ask anything about your hotel, travel information, or any other inquiries, and she'll provide you with quick and accurate answers.

Use AI in the Hotel call center
 information about Getting ready offer

I NEED INFORMATION ABOUT YOUR GETTING READY OFFER

Curious about the "Getting Ready offer" at the hotel you're staying in?

No worries!

Simply drop your query, and let our AI chatbot, Velma, provide you with all the details you need.

Chatgpt for Hotels
 Ask Velma about tipping policy

WHAT IS YOUR TIPPING POLICY?

Don't hesitate to ask Velma! Whether it's about our tipping policy or anything else, Velma is here to provide you with quick and helpful answers. 

Feel free to chat with Velma and make the most of your stay.

Whatsapp for hotels
 Ask Velma about type of outlets

WHAT TYPE OF OUTLETS ARE IN ROOMS?

Whether you're wondering about the type of outlets in your room or need local recommendations, Velma is here to provide the assistance you need.

Why the luxury hotel industry needs AI?
 Ask Velma about beach towels

DOES THE HOTEL PROVIDE BEACH TOWELS?

Would you like to know if the hotel provides beach towels?

Ask Velma all your inquiries and Velma will provide them with information ASAP to ensure your the perfect hotel experience.

Chatgpt for hotels
 Ask velma about Hotel facilities after check out

CAN WE USE THE HOTEL FACILITIES AFTER CHECK OUT?

Did you know that some hotels offer the fantastic perk of allowing guests to enjoy their facilities even after checking out?  

Check with Velma to see if your favorite hotels extend this hospitality and make the most of your travel experiences.

Increase hotel revenue 2023