Foreign guests visiting your hotel may have specific needs. By informing them of the availability of these services or nearby alternatives, your hotel guests will have less to worry about, enhancing their experience at your hotel.
AI, chatbots and the hotel industry.
Pet owners usually travel with their furry friends. So they need to know if your hotel is pet-friendly. Velma will communicate to travelers and guests your pet policy and all relevant information in a simple way.
AI chatbot dedicated to hospitality
Velma, our hotel chatbot, is able to check in your guests online, allowing them to enjoy a simple, contactless hotel check-in during COVID, for a comfortable and safe stay.
How smart hotels deliver an amazing guest journey
4,3,2,1......Happy new year!
Velma hotel chatbot is ready to share with your guests how you intend to make their leap into the New Year special.
Hotels and digital transformation
Velma hotel chatbot is a natural polyglot, speaking more than 20 languages fluently. This includes Thai, which is spoken by 50 million people globally.
Connect with your guests by speaking their language.
Chatbot for hotels in Thai
Velma is able to handle various inquiries, including payment-related questions(refund policies, receipt requests etc...) ensuring your guests receive information in a fast and accurate manner.
How AI cuts operational expenses in hospitality
Show off the best of what your hotel has to offer by letting Velma respond to your guests' specific queries about facilities in your hotel that include - swimming pool, spa, gym, and other hotel activities.
AI, chatbots and the hotel industry.
What's the quickest way to find out what the hotel's policy is regarding Covid 19... Ask Velma.
Because Velma Knows.
Among the most common requests in chatbots, Zalia can answer to 9 of the 11 most important ones. To learn more, don't miss out this interesting article by AI Multiple
AI, chatbots and the hotel industry.