Velma Knows

In over 37 languages, Velma is the world's most powerful universal hotel assistant.

She answers more than 2600 points of information, facilitates reservations, and manages requests before, during, and after your stay.

Say hello to Velma!

See Velma in action !
Dreams Ressorts & Spas (Hyatt Inclusive)
Velma Knows

In over 37 languages, Velma is the world's most powerful universal hotel assistant.

She answers more than 2600 points of information, facilitates reservations, and manages requests before, during, and after your stay.

Say hello to Velma!

See Velma in action !
Dreams Ressorts & Spas (Hyatt Inclusive)

Based on the analysis from more than 29 million requests

Restaurant Valentine's day offers managed by Chatbot for hotels

what's the menu for valentine's day?

Is there a Valentine's Day menu ?

Make your hotel chatbot successful
hotel provides guests with flight and hotel information

I WANT TO BOOK A FLIGHT & A HOTEL

Planning your summer vacation soon? Velma, the artificial intelligence; provides guests with instant support 24/7 to book hotel and flight reservations with no hassle.

Conversational AI for hotels
Water activities information provided by the AI chatbot for hotels

ARE THERE JET SKIS AVAILABLE AT THE HOTEL?

Wondering which water activities are available at your favorite hotel? Velma the AI will answer your queries instantly, 24/7 to enjoy the perfect summer stay.

Conversational AI for hotels
AI chatbot for hotels provides information about hotel

WHICH ROOMS ARE WITH A BALCONY?

Do you prefer a room with a balcony and a panoramic view or a terrace? Book your hotel room with Velma to enjoy the best features and ultimate comfort during your stay.

Metaverse and Hotel Guest Experience
Shuttle information provided by AI chatbot for hotels

WHEN DOES THE SHUTTLE SERVICE OPERATE?

Wondering about the hotel shuttle service? Velma helps you book your airport transfer to the hotel while assisting you instantly, 24/7 for a hassle-free stay at your favorite destination.

Conversational AI for hotels
AI chatbot for hotels provides entertainment summer program

ARE THERE ANY ENTERTAINMENT EVENTS IN AUGUST?

Velma answers your queries instantly, 24/7, so you can book the perfect hotel stay this summer ahead of time.

Hotel virtual assistant
Weather forecast information provided by AI chatbot for hotels

HI, I'D LIKE TO KNOW IF THE WEATHER WILL BE RAINY IN SEPTEMBER

Velma can show you the year-round weather forecast to help you plan your dream vacation ahead.

Metaverse and Hotel Guest Experience
Toll-free number information provided by AI chatbot for hotels

DO YOU HAVE A TOLL-FREE NUMBER?

If you want to make a hotel reservation by phone, you don't have to search for the toll-free number, just ask Velma and she'll respond instantly, 24/7.

Metaverse and Hotel Guest Experience
Serbian-speaking chatbot for hotels and resorts

Guess who Speaks Serbian now?

Velma is a natural polyglot, speaking more than 26 languages fluently. This includes Serbian, which is spoken by 12 million people in the world.

Chatbot for hotels in Serbia