Travelers sometimes forget items they find indispensable. If your hotel lends electronic equipment to guests e.g. universal adapters, iPads, Kindles, etc... it’s important to communicate this effectively. This is where Velma, our hotel chatbot comes in, helping your guests enjoy a hassle-free stay at your hotel.
How AI maximize the ROI of the hotels call center
With Velma guiding hesitant guests through the booking funnel, your hotel guests will enjoy a smooth booking experience while you increase direct bookings and maximize your hotel revenue.
5 ways to increase direct bookings for your hotel
Foreign guests visiting your hotel may have specific needs. By informing them of the availability of these services or nearby alternatives, your hotel guests will have less to worry about, enhancing their experience at your hotel.
AI, chatbots and the hotel industry.
If your hotel is close to the ski slopes, your guests are likely to have many questions. Velma, our hotel chatbot, will answer your guests' FAQs about the ski resort to guarantee an adventurous trip and a memorable experience at your hotel.
Hotel facilities delivered by chatbot
Pet owners usually travel with their furry friends. So they need to know if your hotel is pet-friendly. Velma will communicate to travelers and guests your pet policy and all relevant information in a simple way.
AI chatbot dedicated to hospitality
Velma, our hotel chatbot, is able to check in your guests online, allowing them to enjoy a simple, contactless hotel check-in during COVID, for a comfortable and safe stay.
How smart hotels deliver an amazing guest journey
4,3,2,1......Happy new year!
Velma hotel chatbot is ready to share with your guests how you intend to make their leap into the New Year special.
Hotels and digital transformation
Velma hotel chatbot is a natural polyglot, speaking more than 20 languages fluently. This includes Thai, which is spoken by 50 million people globally.
Connect with your guests by speaking their language.
Chatbot for hotels in Thai
Velma is able to handle various inquiries, including payment-related questions(refund policies, receipt requests etc...) ensuring your guests receive information in a fast and accurate manner.
How AI cuts operational expenses in hospitality