Velma Knows

In over 30 languages, Velma is the world's most powerful universal hotel assistant.

She answers more than 1,100 points of information, facilitates reservations and manages requests before, during, and after your stay.

Say hello to Velma!

Want a Demo?
Montalembert Paris

Velma Knows

In over 30 languages, Velma is the world's most powerful universal hotel assistant.

She answers more than 1,100 points of information, facilitates reservations and manages requests before, during, and after your stay.

Say hello to Velma!

Want a Demo?
Montalembert Paris

Based on the analysis from more than 520,000 conversations…

 Hotel loyalty program managed by chatbot for hotels

how do i register for rewards points ?

Loyalty is at the core of most brand strategies and Velma is ready to inform and enroll customers into your loyalty program.

How chatbot talks to CRM
 Chabot for hotel answers guests on available apartment kitchen equipment

is there a dishwasher in the apartments ?

"Gosh! I had no idea that chatbots were so advanced".
This is the usual hoteliers’ reaction when they discover Quicktext. Technology evolves rapidly and we have reached the point where bots can deliver excellent service and save hours to your staff every day.

The 3rd generation chatbot for hotels
 Means of payment detailed by chatbot for hotels

may i pay by bitcoin ?

Bitcoin is in..........and as always, Velma stays current so as to answer all questions concerning available means of payment at the hotel.

Chatbots and hotel website conversion
 Allergy diet information delivered by chatbot for hotels

may i have a dairy free, low carb, organic breakfast ?

If your #diet#health and #wellbeing, does not allow you to eat almonds, dairy products, eggs, gluten, nuts, peanuts, seafood, or soybeans....
Who are you going to call in the hotel?
Ask Velma because Velma Knows

Hotel chatbot and guest experience
 Kids and babies hotel policy deliverd by chatbot for hotels

may i have a bottle warmer and a sterilizer for my baby ?

Baby cot, high chair, stroller, bottle warmer, sterelizer.....if you find this useful, it means you already have a baby.
Ask Velma to know their availabilities...
Because Velma Knows

Increase direct bookings with a hotel chabot
 Resort beaches or nearby beaches availability described by chatbot for hotels

which is your closest hotel to the beach ?

Vamos a la playa….again !
A hotel by the sea? Velma will find you the closest ones and rank them.

Chatbot for resorts & hotels
 Covid19 and coronavirus policy described by chatbot for hotels

what is the current covid-19 policy in the hotel ?

What's the quickest way to find out what the hotel's policy is regarding Covid 19... Ask Velma.
Because Velma Knows.

How hotels leverage AI to recover from COVID
 Frequently asked questions ranked by chatbot for hotels

for what would you use an ai powered chatbot for ?

Among the most common requests in chatbots, Zalia can answer to 9 of the 11 most important ones. To learn more, don't miss out this interesting article by AI Multiple

AI, chatbots and the hotel industry.
 Opening and closing period delivered by chatbot for hotels

when will the hotel reopen ?

Flash news! The volume of the conversations on the Quicktext platform has been increasing for 2 weeks in a row. The most frequently asked question? When is the hotel going to reopen?

Hospitality the day after COVID-19