Velma Knows

In over 35 languages, Velma is the world's most powerful universal hotel assistant.

She answers more than 2300 points of information, facilitates reservations, and manages requests before, during, and after your stay.

Say hello to Velma!

See Velma in action !
Dreams Ressorts & Spas (Hyatt Inclusive)

Velma Knows

In over 35 languages, Velma is the world's most powerful universal hotel assistant.

She answers more than 2300 points of information, facilitates reservations, and manages requests before, during, and after your stay.

Say hello to Velma!

See Velma in action !
Dreams Ressorts & Spas (Hyatt Inclusive)

Based on the analysis from more than 29 million requests

 Information about hotel sport activities provided by AI chatbot

DO YOU HAVE A TENNIS COURT?

Willing to strengthen your body and rejuvenate your muscles? Ask Velma what type of sports you can engage in at the hotel.

Get instant access to a perfect afternoon break - an energizing boost for the rest of the day.


Hotel facilities delivered by chatbot
 Ask velma about Christmas

IS THERE A SPECIAL EVENING FOR CHRISTMAS?

Candles, laughs, and Christmas specials - looking for magical getaway options for your family and friends?

Velma will help you to book the special offers for the festive days.

AI chatbot for more guest experience
 Ask about casino at the resort

IS THERE A CASINO AT THE RESORT?

Would you like to learn more about game types, gambling rules, and even attire guidelines for your resort?

Velma gathers all the necessary information and is ready to respond to you in no time.

Hotel Chatbot and AI Experience
 Check-in online with Velma AI chatbot

HOW CAN I CHECK-IN ON LINE?

Save your Time with Velma our Hotel virtual assistant. 

Choose your start date and check-in online in one click. 


Hotel virtual assistant
 Ask Velma for a bottle warmer for baby

MAY I HAVE A BOTTLE WARMER AND A STERILIZER FOR MY BABY?

You have a baby?

You want a stroller, bottle warmer, or sterilize?

Ask Velma to know their availabilities...


Deliver a safe and amazing guest journey
 Hotel chatbot speaks Turkish

HOW DO YOU SAY DELIGHT IN TURKISH?

Just Talk to Velma!

Velma the AI Hotel chatbot speaks 30 languages, including Trurkish allowing hotels to cater to local and international travelers alike.

Hotel chatbot & Guest experience
 AI chatbot for hotels provides information about coworking spaces in hotels

MAY I BOOK A COWORKING SPACE?

Do you want to Know if there is a coworking space in hotels? 

Just ask Velma! 

You will get an instant answer to help you to book one.  

Best hotel chatbot
 AI chatbot for hotels provides information about room request

CAN I HAVE ROSES ON THE BED?

Are you wondering if your hotel can accommodate special room requests? Just ask Velma! You will get an instant answer to help you plan your romantic celebration.

AI chatbot and guest experience
 Hotel loyalty program managed by chatbot for hotels

HOW DO I REGISTER FOR REWARDS POINTS?

Loyalty is at the core of most brand strategies and Velma is ready to inform and enroll customers into your loyalty program.

AI chatbot talks to CRM