Velma Knows

In over 30 languages, Velma is the world's most powerful universal hotel assistant.

She answers more than 1,100 points of information, facilitates reservations and manages requests before, during, and after your stay.

Say hello to Velma!

Want a Demo?
Montalembert Paris

Velma Knows

In over 30 languages, Velma is the world's most powerful universal hotel assistant.

She answers more than 1,100 points of information, facilitates reservations and manages requests before, during, and after your stay.

Say hello to Velma!

Want a Demo?
Montalembert Paris

Based on the analysis from more than 520,000 conversations…

 Information on room service provided by AI chatbot

I WOULD LIKE TO KNOW IF IT’S POSSIBLE TO EAT IN MY ROOM

After a long day, there is nothing like eating in your room. Velma will offer you all the room service options and will also take your order.

AI chatbot dedicated to hospitality
 Information on receiving mail and packages given by AI chatbot

CAN I GET PACKAGES DELIVERED TO THE HOTEL?

Expecting a package before your arrival? Don't worry, Velma will let you know the maximum weight allowed and the delivery address.

Hotel chatbot and guest experience
 Informations on baby services given by AI chatbot

DO YOU OFFER A BABYSITTING SERVICES, PLEASE?

Traveling with your baby can often be a challenge. Velma will answer all your questions about children services available in the hotel in just a few seconds.

Hotel facilities delivered by chatbot
 Information and reservations on transfers provided by AI chatbot

CAN I BOOK A TRANSFER FROM THE HOTEL ?

Need a transfer from the hotel to another location? No problem, Velma will book your hotel transfer to fully enjoy your hotel stay & trip.

AI chatbot dedicated to hospitality
 Recruitment information provided by AI for hotels

HI, I WAS WONDERING IF YOU WERE HIRING?

It is often difficult to know who to contact when you want to apply for a job in a hotel or to ask if a hotel is recruiting. With Velma, no more problem, she will know how to inform and guide the applicant to the right department and to the person in charge of recruitment.

IA for hotel takes care of the recruitment part
 Information on available beds for hotel guests provided by chatbot for hotels

WHAT KINDA OF BED IS IN MY ROOM?

The French like double beds, the Japanese like twin. Families need to plan ahead when traveling with kids. Velma provides your guests with the right information to choose your hotel and plan their trip.

AI, chatbots and the hotel industry.
 Hotels bathroom equipments provided by chatbot for hotels

I FORGOT MY TOOTHBRUSH AT HOME

When traveling, it is comforting to know that you can ask anything you need on any channel (live chat, Facebook, WhatsApp) and get instant service, allowing hotels to enhance their guest experience.

Hotel chatbot and guest experience
 Family rooms information provided by chatbot for hotels

Do you have family rooms?

When choosing a hotel, guests often need specific and detailed information. Velma, our chatbot hotels will deliver instant support to choose your hotel and make a direct booking.

The 3rd generation chatbot for hotels
 Lost and found information provided by chatbot for hotels

Can you check if I left my computer in my room?

Some customer requests are a pure cost for the hotel. Think lost-and-found items, cancellation requests, package delivery, etc… Velma helps hotels streamline such queries, saving your hotel staff hours of work per week.

AI chatbot dedicated to hospitality