Velma Knows

In over 36 languages, Velma is the world's most powerful universal hotel assistant.

She answers more than 2300 points of information, facilitates reservations, and manages requests before, during, and after your stay.

Say hello to Velma!

See Velma in action !
Dreams Ressorts & Spas (Hyatt Inclusive)

Velma Knows

In over 36 languages, Velma is the world's most powerful universal hotel assistant.

She answers more than 2300 points of information, facilitates reservations, and manages requests before, during, and after your stay.

Say hello to Velma!

See Velma in action !
Dreams Ressorts & Spas (Hyatt Inclusive)

Based on the analysis from more than 29 million requests

 Velma Answer about Ski slopes

IS YOUR HOTEL NEXT TO THE SKI SLOPES?

Is this a Ski in/ski out resort?

Discover all the exceptional destinations for an unforgettable winter full of activities.

Be it a ski equipment the Aquamotion park or a mountain bike rent Velma answers all your queries instantly.

AI and big data for hotels
 Infomation about hotel rooms provided by AI chatbot

IS IT POSSIBLE TO GET A ROOM WITH A SEA VIEW?

Book a room of your choice and an additional service in a hotel - be it a signature spa treatment or a delectable dinner.

Velma is available instantly, 24/7 granting you ample opportunity to revel in quality time for yourself and your loved ones.

AI chatbot dedicated to hospitality
 Information about hotel sport activities provided by AI chatbot

DO YOU HAVE A TENNIS COURT?

Willing to strengthen your body and rejuvenate your muscles? Ask Velma what type of sports you can engage in at the hotel.

Get instant access to a perfect afternoon break - an energizing boost for the rest of the day.


Hotel facilities delivered by chatbot
 Ask velma about Christmas

IS THERE A SPECIAL EVENING FOR CHRISTMAS?

Candles, laughs, and Christmas specials - looking for magical getaway options for your family and friends?

Velma will help you to book the special offers for the festive days.

AI chatbot for more guest experience
 Ask about casino at the resort

IS THERE A CASINO AT THE RESORT?

Would you like to learn more about game types, gambling rules, and even attire guidelines for your resort?

Velma gathers all the necessary information and is ready to respond to you in no time.

Hotel Chatbot and AI Experience
 Check-in online with Velma AI chatbot

HOW CAN I CHECK-IN ON LINE?

Save your Time with Velma our Hotel virtual assistant. 

Choose your start date and check-in online in one click. 


Hotel virtual assistant
 Ask Velma for a bottle warmer for baby

MAY I HAVE A BOTTLE WARMER AND A STERILIZER FOR MY BABY?

You have a baby?

You want a stroller, bottle warmer, or sterilize?

Ask Velma to know their availabilities...


Deliver a safe and amazing guest journey
 Hotel chatbot speaks Turkish

HOW DO YOU SAY DELIGHT IN TURKISH?

Just Talk to Velma!

Velma the AI Hotel chatbot speaks 30 languages, including Trurkish allowing hotels to cater to local and international travelers alike.

Hotel chatbot & Guest experience
 AI chatbot for hotels provides information about coworking spaces in hotels

MAY I BOOK A COWORKING SPACE?

Do you want to Know if there is a coworking space in hotels? 

Just ask Velma! 

You will get an instant answer to help you to book one.  

Best hotel chatbot