IS IT POSSIBLE TO HAVE A ROOM ON THE TOP FLOOR
Velma provides you with hotel room information instantly and 24/7 to ensure you book the perfect hotel stay.
Conversational AI for hotelsDreams Ressorts & Spas (World of Hyatt)
Dreams Ressorts & Spas (World of Hyatt)
Based on the analysis from more than 520,000 conversations…
IS THERE YOGA IN THE HOTEL?
When your guests want to stay healthy and fit during their stay, Velma will provide them with information about wellness activities offered by your hotel.
Hotel chatbot and guest experience
WHERE IS THE CITY CENTER?
When on a holiday trip, it's important to know how to get to places near your hotel. Velma will provide you with city information and distance from the hotel for a hassle-free trip.
AI chatbot dedicated to hospitality
Guess who Speaks Serbian now?
Velma is a natural polyglot, speaking more than 26 languages fluently. This includes Serbian, which is spoken by 12 million people in the world.
Chatbot for hotels in Serbia
HELLO, DO YOU MAKE TAKE-AWAY MEALS AT THE MOMENT?
Craving a delicious meal from your favorite hotel, but prefer to dine at home? Velma will tell you if your hotel offers takeout, so you can indulge in your favorite meals wherever you decide.
Hotel facilities offered by chatbot
WHAT IS THE LENGTH OF YOUR SWIMMING POOL?
There’s nothing like a refreshing dip in the swimming pool. Wondering about the various swimming pool sizes your hotel offers? Velma has the answer to all your questions to ease your mind and help you plan your perfect hotel stay ahead.
DO YOU KNOW WHERE WE CAN PURCHASE YOUR MATTRESSES?
If your guests want to buy something they loved while staying at your hotel, Velma will help them shop for items available for sale on your hotel’s retail website with just one click.
Hotel chatbot and guest experience
COULD YOU CHECK IN MY ROOM IF I FORGOT MY LAPTOP HERE?
When guests forget something in your hotel, it can be a stressful event for both parties. Velma is there 24/7 to instantly help with any queries before, during, and after your visitors’ stay.
Hotel chatbot and guest experience
I NEED YOUR HELP TO BOOK A TAXI
Foreign guests visiting your hotel may need to book a cab. Velma will inform them in real-time of the rates or recommend them nearby alternatives to enhance their experience.
Hotel chatbot and guest experience