Velma Knows

In over 30 languages, Velma is the world's most powerful universal hotel assistant.

She answers more than 1,100 points of information, facilitates reservations and manages requests before, during, and after your stay.

Say hello to Velma!

Want a Demo?
Montalembert Paris

Velma Knows

In over 30 languages, Velma is the world's most powerful universal hotel assistant.

She answers more than 1,100 points of information, facilitates reservations and manages requests before, during, and after your stay.

Say hello to Velma!

Want a Demo?
Montalembert Paris

Based on the analysis from more than 520,000 conversations…

 Information about rooms facilities provided by chatbot AI

IS IT POSSIBLE TO IRON IN MY ROOM?

Forgot to iron your clothes before leaving? Don’t bring your iron yet and ask Velma if your room doesn't already have one.

Hotel facilities delivered by chatbot
 Bulgarian-speaking chatbot for hotels and resorts

GUESS WHO SPEAKS BULGARIAN NOW?

Velma is a natural polyglot, speaking more than 25 languages fluently. This includes Bulgarian, which is spoken by 8 million people in the world.

Chatbot for hotel in Bulgaria
 Romanian-speaking chatbot for hotels and resorts

GUESS WHO SPEAKS ROMANIAN NOW?

Velma is a natural polyglot, speaking more than 25 languages fluently. This includes Romanian, which is spoken by 28 million people in the world.

Chatbot for hotel in Romania
 Catalan-speaking chatbot for hotels and resorts

GUESS WHO SPEAKS CATALAN NOW?

Velma is a natural polyglot, speaking more than 24 languages fluently. This includes Catalan, which is spoken by 10 million people in the world.

Chatbot for hotel in Spain
 Information about rooms facilities provided by chatbot AI

HI, ARE THERE TOWELS AND A HAIRDRYER AVAILABLE IN THE ROOMS?

It is common to bring more stuff than you need on vacation. Velma informs you in advance of all the facilities available in your room to ease your mind and to lighten your suitcase.

Hotel facilities delivered by chatbot
 Information about hotel dress code policy provided by chatbot AI

IS THERE A DRESS CODE FOR THE ROOFTOP RESTAURANT ?

Any doubts about your outfit? Velma will answer all your questions in real-time so that you can make your choices and enjoy a hassle-free stay.

Hotel facilities delivered by chatbot
 Information about city tax provided by chatbot

WHAT IS THE AMOUNT FOR THE CITY TAX ?

It is common to overlook regulations when traveling. Velma will provide you with last-minute queries to enhance your hotel experience in real-time.

Hotel chatbot and guest experience
 Marina information delivered by chatbot for hotels

I NEED MARINA SLIP PRICES?

Do you want to make a stopover during your cruise on your yacht to enjoy the hotel facilities? No problem, Velma will give you all the marina information you need

Hotel facilities delivered by chatbot
 Information on the concierge service provided by chatbot AI

IS IT POSSIBLE TO LEAVE OUR LUGGAGE AT THE RECEPTION BEFORE CHECKING IN?

Don't worry about carrying your luggage until you get to your room or after you leave. Don't worry Velma is here to help you.

Hotel chatbot and guest experience