Quicktext is a game-changer for hotels by harnessing structured and big data to boost bookings, personalize guest experience, and optimize digital performance 24/7, in 38 languages, across all channels.
"Based on our aggregated dashboard in YTD 2024, our AI assistant by Quicktext, generated €2.2 million worth of booking requests, representing nearly 6,100 overnight stays from about 1,700 managed client conversations…”
Angélique Rouché, Chief Digital Officer, 369 hotel group.
"Keeping in mind that our hotels were gradually onboarded in 2023, Quicktext AI virtual assistant generated over $ 5 million worth of booking requests representing close to 22 000 overnight stays from over 26 300 client conversations…"
Alan Gonzalez, Group Director, Distribution & e-Commerce at Warwick Hotels and Resorts
“Thanks to our dedicated Quicktext dashboard, we can keep track of important KPIs : Velma handles about 500 inbound conversations per week… Average booking conversion rate varies from 20% to 5% depending on the seasonality…
At the end of the day, every €1 invested in Velma is very close to multiplying by 100!”
Carlos Escribá, Digital Direct Sales Manager at Dreamplace Hotels & Resorts.
"We’ve been using the hotel virtual assistant for several months, and it has greatly improved guest satisfaction and operational efficiency. It provides instant support for inquiries like bookings and local tips, reducing our front desk’s workload. We highly recommend it for enhancing service delivery!"
Eva Polichroni, Revenue Manager, St.George Lycabettus Hotel.
