Warwick Hotels & Resorts partners with Quicktext to redefine the guest experience

Quicktext, the hospitality AI SuperApp, based in Paris, France, announces a strategic partnership with Warwick Hotels and Resorts, a prestigious global hospitality brand,  renowned for its upscale hotels and resorts recognized for exceptional quality worldwide.

Warwick Hotels and Resorts has selected Velma, Quicktext’s cutting-edge AI technology, to streamline guests’ interactions, adding value to the communication processes at every step, ensuring an unparalleled level of service and satisfaction, fulfilling the promise of the brand.

Velma, the virtual assistant for hotels globally, is  based on Q-Brain+, the hybridisation of classic conversational AI and generative AI to provide multiple best of class AI solutions such as:

• Optimize sales, content and marketing (Q-Sales, Q-SEO, Q-Dynamic)

• Structure & augment hotels’ data (Q-Data & Q-Channel)

• Supply data for business intelligence (Q-BI)

About Warwick Hotels and Resorts

Warwick Hotels and Resorts, founded in 1980, inspired by the heritage and distinguished identity of its first hotel, Warwick is synonymous with New York glamour and understated elegance. Each Warwick property is a reflection of its unique and rich heritage, combining timeless elegance with modern amenities and enviable central locations to create memorable stays for guests.

Warwick Hotels and Resorts, a well-known hospitality brand operating over 40 luxury properties globally, including design Boutique-Hotels such as Capital & Townhouse London; distinguished 4- and 5-stars hotels such as Warwick Le Crystal Montreal, Westminster Paris, Warwick New York, Warwick Geneva, and Warwick Brussels, Warwick Denver; exotic Resorts such as as Warwick Paradise Island Bahamas, Warwick Fiji, Warwick Le Lagon – Vanuatu and more. This exciting collaboration aims to revolutionize guest interaction and service delivery across Warwick Hotels and Resorts portfolio, bringing unparalleled convenience and personalized experiences to guests. 

About Quicktext

• Quicktext was founded in 2017 by Daniel C. Doppler and Benjamin Devisme. 
• Quicktext generated $1,05 Billions in leads for its hotel customer over the last 12 months and was awarded as AI and big data company of the year for hospitality at the Premium Travel Awards in Shenzhen, China, as well as the International Travel Award for Innovation at the International Tourism Meeting In Paris, France.
• In April 2024, Quicktext was recognized as the second most influential AI company in France according to a study conducted by Alliancy and Motherbase.
• in October 2024, Quicktext was awarded a Global Tech Award in the AI category..

Daniel Doppler CEO and Benjamin Devisme VP of Quicktext are available for interviews and bylines on the subjects of AI and the future of hospitality…

Today, 130 employees in 17 offices around the world : 

• Europe (Amsterdam, Barcelona, Berlin, Lisbon, London, Milano, Paris, Prague, Sofia)
• America (Mexico City, Montreal, Punta Cana)
• Asia (Dubai, Guangzhou, Hong Kong, Jakarta, Maldives) 

It serves 1900 hotels in 76 countries and is the world leader in artificial intelligence and big data for the hotel industry.