Data’s dance, guest’s delight:

Quicktext, the AI-powered hospitality SuperApp from Paris, is teaming up with Cendyn, a global integrated hotel technology company, to revolutionize guest engagement. By merging Quicktext’s dynamic AI interactions with Cendyn CRM hotels can personalize every touchpoint to boost loyalty and profitability. 

From real-time AI chat to hyper-personalized guest experiences, this partnership empowers hoteliers to deliver seamless and memorable stays for every traveler and offers hoteliers the ability to:

• Capture More Direct Bookings: Target the right guests with the right message at the right time, boosting conversion and loyalty.
• Drive Profitable Growth: Use data-driven pricing and dynamic inventory management to ensure every room is booked at optimal rates.
• Deliver Memorable Stays: From instant, AI-assisted responses to tailored upsells, your guests will feel uniquely taken care of every time.

“This partnership with Quicktext represents a significant leap forward in how technology can enhance the guest experience. By combining our advanced CRM and data-driven insights with Quicktext’s AI capabilities, we’re empowering hotels to engage guests in more personalized and meaningful ways, all while optimizing revenue and improving operational efficiency. It’s an exciting time for the hospitality industry, and this collaboration sets the stage for a smarter, more connected future,” said Chris Egan, Chief Product Officer at Cendyn.

Implementing AI in your hotel is now simpler and more budget-friendly than ever. With Quicktext’s comprehensive starter pack, hotels unlock a robust suite of tools designed to streamline operations, elevate guest experiences, and boost revenue. This pack includes: 

• Velma: Is the 4th generation AI Hotel Virtual assistant, specifically tailored for the hospitality industry, ensures seamless guest interactions and personalized service.
• Q-Data: Efficiently manage and structure your hotel’s data, turning information into actionable insights.
• Q-Sales: Simplify lead and reservation management with tools that help you capture, track, and convert more bookings.
• Q-Connect: Centralize and optimize your connectivity management, ensuring smooth integration across platforms.
• Q-Hub: Manage your digital presence across the web, Facebook, and Instagram from one centralized dashboard.

In addition to these robust features, hotels benefit from comprehensive technical support and dedicated marketing guidance, making Quicktext the ideal AI partner.

About Cendyn

Cendyn is a global hospitality cloud-based technology company that enables hotels to drive revenue, maximize profitability, and create deeper connections with guests through its integrated solutions. Serving hoteliers for nearly 30 years, Cendyn drives commercial success for hotels through its Find, Book, Grow promise: find the right guests; drive them to book direct, and grow loyalty and revenue across the spectrum of digital guest interactions.

Cendyn has over 35,000 customers worldwide in more than 150 countries, generating more than $20 billion in annual hotel revenue. The company supports its growing customer base from locations across the globe, including the United States, France, the United Kingdom, Singapore, Bangkok, and India.

About Quicktext

• Quicktext was founded in 2017 by Daniel C. Doppler and Benjamin Devisme. 
• Quicktext generated $1,05 Billions in leads for its hotel customer over the last 12 months and was awarded as AI and big data company of the year for hospitality at the Premium Travel Awards in Shenzhen, China, as well as the International Travel Award for Innovation at the International Tourism Meeting In Paris, France.
• In April 2024, Quicktext was recognized as the second most influential AI company in France according to a study conducted by Alliancy and Motherbase.
• in October 2024, Quicktext was awarded a Global Tech Award in the AI category..

Daniel Doppler CEO and Benjamin Devisme VP of Quicktext are available for interviews and bylines on the subjects of AI and the future of hospitality…

Today, 130 employees in 17 offices around the world : 

• Europe (Amsterdam, Barcelona, Berlin, Lisbon, London, Milano, Paris, Prague, Sofia)
• America (Mexico City, Montreal, Punta Cana)
• Asia (Dubai, Guangzhou, Hong Kong, Jakarta, Maldives) 

It serves 1900 hotels in 76 countries and is the world leader in artificial intelligence and big data for the hotel industry.